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faVsco.js – CrmActivityService.php
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preferen...
|
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Everywhere","depth":5,"bounds":{"left":0.9773936,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"bounds":{"left":0.9886968,"top":0.019952115,"width":0.011303186,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"1","depth":4,"bounds":{"left":0.37466756,"top":0.10055866,"width":0.00731383,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"5","depth":4,"bounds":{"left":0.38397607,"top":0.10055866,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.39361703,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.40093085,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.6665558,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"169","depth":4,"bounds":{"left":0.6765292,"top":0.12529927,"width":0.011968086,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.69049203,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"102","depth":4,"bounds":{"left":0.70046544,"top":0.12529927,"width":0.011968086,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.7144282,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.7240692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73138297,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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idle
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accessibility
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preferen...
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/Users/lukas/.screenpipe/data/data/2026-05-14/1778 /Users/lukas/.screenpipe/data/data/2026-05-14/1778761503839_m2.jpg...
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Slack
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Vasil Vasilev (DM) - Jiminny Inc - 3 new items - S Vasil Vasilev (DM) - Jiminny Inc - 3 new items - Slack...
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PhostormINavicarecodeFV faVsco.js( #12077 on JY-20 PhostormINavicarecodeFV faVsco.js( #12077 on JY-20903-update_activity-stage-on...hroledeyUserinvitationbtU.onpImportParticipants.php© SyncFieldAction.php© SyncRelatedActivityMaC) WebhookSvncBatchPrc© UpdateCrmData.phpclass crmacczvityservicev D IntegrationApp> D Accessors> @ Api.> D Confic>ODTO• O Filters@ Jobs• CJ ProspectSearchStrateg• U service I raitsc) Daraclient.ohoc) Decorareacuivilv.onoC) LocalSearch.ohp0LocalSearchintertace.o© RemoteSearch.phpC) Service,ohov uistenersC) ConvertLeadActivities.rC) PurdeLookunCache.ohr, M Metadatal• M Miaration, M Pioedrive• M Salesforce• M Sioldo• M OnnortunitvMatcher> OpportunitySyncStrater• @ ProspectSearchStrategM ServiceTraits(e) Client.php© DecorateActivity.phpT DeleteObjectsTrait.php@ sieldDefinitions.php© PayloadBuilder.php© Profile.php© QueryBuilder.php© QueryHandler.phpC) @uerviterator.phpQuervResults.phpc) Service, ono@ SvncBatchRedisService7 TraitsC Baseclient.ohoC BaseService.ohr(C) CachedCrmServiceDecora(C) CountrvCodeResolver.oho9 CrmActivitvProviderintearC) CrmActivitvService nhnC) CrmConfiauration Settinas!(C) CrmOhiectcRecolver nhnpubuic tunccion -_constructnrivate readonlv ResolveTeamCrmConnectionlSteamCrmkesoverrprivate readonly LoggerInterface$logger,* Updates CRM data for an activity and its participants.* NOTE: This method performs multiple database writes and should be called* Wichin a cransaccion by che caller co ensure acomicicy.* doanam ACCIVIty saccivityaparam bool SremoteSearch•ochrows contazner-xceptzoninrerrace* othrows NotFoundExceptioninterface* othrows Excentionoublic function undateCrmDatalActivity Sactivitv.bool SremoteSearch = false.): void &SermService = null.Sparticipants = $activity->getParticipantsO:Steam = Sactivity->getTeamO:$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team):if (SprospectSearchStrategy->ignoreCrmMatchData)) {Sthis->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy'. ['activity_id' => $activity->getIdO'strategy' => get_class($prospectSearchStrategy)if (SremoteSearch) {try {ScrmService = Sthis->teamcrmResolver->resolveForteamSteam):} catch (SocialAccountTokenInvalidException) {Sthis->loager->warning('[CrmActivitvServicel CRM token expired. fallina back to local search'activitv 1d => sactivity->oeriidor'team id' => Steam->getId@).Sneconds = Sthic-SundetePanticinantsComlate/Checked out IV.20902-undate activitv-ctade-on-onnortunitv-chande (21 minutes aao)= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]console [PRODIA console (EU]tiò accounts [EU]fii stages (EU]iai teams EU.ImporbotkecoraingJoo.org© Activity.php x11v5 AV© FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 M 102 24 ^— 1917203620371207820912092epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrcreateParticinantoarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.): Participant 1..3* Updates participant CRM data* @param array(Leadinuel,AccouncinuctUpporcunztuinuctconcact nuutstage null,string|null*r Srecords* Qparam Participant Sparticipant participant the CRM data is associated withpublic function updateParticipantCrmData(array Srecords. Participant Sparticipant): voids...?* Jodates activitu CRi data* aparam arrausLeadInull.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnulll• Sytract Surround / = :+ion undatoßctivitveomlataliannav Cnoconde)• voidi// Extract the records.[Slead, Saccount, Sopportunity, Scontact, $stagel = $records:Cnocolvon - C+hic-sao+lindatofnmhataPocolvon/)-sstrateqy = sresolver->resolveroractivity slead, scontact, saccountif (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required. checking we don't create a mixed lead/account recordkal100% S2• Thu 14 May 15:25:03U AskJiminnyReportActivityServiceTest vPipedrive SDK EvaluaActivity Stage DiscreImport CRM Activity T+0 ..• Flows 5, 6: DURING the call ((between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)• Flow 4: Can happen ANY TIME - before, durina, or after the call (davs/weeks/months later)Flow 4 Deralled ExolanationLocation: CrmActivityService::updateCrmData() (line 89)When it happens: Can be triggered at ANY time after an activity exists, including:• Manual command execution: ActivitiesMatchCrmcommand - manuallv triagered by admin/developen• CRM entity deletion: When a lead/contact/account/opportunity is deleted from CRM via DeleteCrmEntityTrait•Remore retry: checkAndRetryRemotematch Job when local search tallsFlow breakdown:1. Triaaer points:• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the systemCheckAndRetrvRemoteMatch -dispatched when local CRM search fails and remote search is needed2. Process• MatchActivitvCrnData iob is dispatched with activitv ID•Job resets all eRM mappings on activity and participants (sets to null)• Ootionallv switches CRM contiquration if frordonfiauration is providedl• Calls CrmAct ivityService::updatecrmbata)•Service iterates through particioants, performs CRM lookuos (email → phone → name → domain)• Updates participant CRM data first• Selects best match from all participants• Calls Activitv:«undateActivitvGrmlata() with hect match3. Key difference from other flows•Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)• Can switch CRM confiquration (lines 193-213)• Supports remote search (calls CRM API if SremoteSearch = true )Runs in a database transaction for atomicityCan be triggered manually by admin commandsAUse cases,•Fixing incorrect CRM matches after the fact• Re-matchina when CRM contiauration chanaes•Re-matching when CRM entities are deleted• Bulk fixina activities for a date ranae• Retrying failed remote CRM lookupsal .Your included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (884-L)SWE-16WN Windsurf Teams80-24UTF.8Po 4 spaces...
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PhostormINavicarecodeFV faVsco.js( #12077 on JY-20 PhostormINavicarecodeFV faVsco.js( #12077 on JY-20903-update_activity-stage-on...hroledeyUserinvitationbtU.onpImportParticipants.php© SyncFieldAction.php© SyncRelatedActivityMaC) WebhookSvncBatchPrc© UpdateCrmData.phpclass crmacczvityservicev D IntegrationApp> D Accessors> @ Api.> D Confic>ODTO• O Filters@ Jobs• CJ ProspectSearchStrateg• U service I raitsc) Daraclient.ohoc) Decorareacuivilv.onoC) LocalSearch.ohp0LocalSearchintertace.o© RemoteSearch.phpC) Service,ohov uistenersC) ConvertLeadActivities.rC) PurdeLookunCache.ohr, M Metadatal• M Miaration, M Pioedrive• M Salesforce• M Sioldo• M OnnortunitvMatcher> OpportunitySyncStrater• @ ProspectSearchStrategM ServiceTraits(e) Client.php© DecorateActivity.phpT DeleteObjectsTrait.php@ sieldDefinitions.php© PayloadBuilder.php© Profile.php© QueryBuilder.php© QueryHandler.phpC) @uerviterator.phpQuervResults.phpc) Service, ono@ SvncBatchRedisService7 TraitsC Baseclient.ohoC BaseService.ohr(C) CachedCrmServiceDecora(C) CountrvCodeResolver.oho9 CrmActivitvProviderintearC) CrmActivitvService nhnC) CrmConfiauration Settinas!(C) CrmOhiectcRecolver nhnpubuic tunccion -_constructnrivate readonlv ResolveTeamCrmConnectionlSteamCrmkesoverrprivate readonly LoggerInterface$logger,* Updates CRM data for an activity and its participants.* NOTE: This method performs multiple database writes and should be called* Wichin a cransaccion by che caller co ensure acomicicy.* doanam ACCIVIty saccivityaparam bool SremoteSearch•ochrows contazner-xceptzoninrerrace* othrows NotFoundExceptioninterface* othrows Excentionoublic function undateCrmDatalActivity Sactivitv.bool SremoteSearch = false.): void &SermService = null.Sparticipants = $activity->getParticipantsO:Steam = Sactivity->getTeamO:$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team):if (SprospectSearchStrategy->ignoreCrmMatchData)) {Sthis->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy'. ['activity_id' => $activity->getIdO'strategy' => get_class($prospectSearchStrategy)if (SremoteSearch) {try {ScrmService = Sthis->teamcrmResolver->resolveForteamSteam):} catch (SocialAccountTokenInvalidException) {Sthis->loager->warning('[CrmActivitvServicel CRM token expired. fallina back to local search'activitv 1d => sactivity->oeriidor'team id' => Steam->getId@).Sneconds = Sthic-SundetePanticinantsComlate/Checked out IV.20902-undate activitv-ctade-on-onnortunitv-chande (21 minutes aao)= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]console [PRODIA console (EU]tiò accounts [EU]fii stages (EU]iai teams EU.ImporbotkecoraingJoo.org© Activity.php x11v5 AV© FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 M 102 24 ^— 1917203620371207820912092epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrcreateParticinantoarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.): Participant 1..3* Updates participant CRM data* @param array(Leadinuel,AccouncinuctUpporcunztuinuctconcact nuutstage null,string|null*r Srecords* Qparam Participant Sparticipant participant the CRM data is associated withpublic function updateParticipantCrmData(array Srecords. Participant Sparticipant): voids...?* Jodates activitu CRi data* aparam arrausLeadInull.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnulll• Sytract Surround / = :+ion undatoßctivitveomlataliannav Cnoconde)• voidi// Extract the records.[Slead, Saccount, Sopportunity, Scontact, $stagel = $records:Cnocolvon - C+hic-sao+lindatofnmhataPocolvon/)-sstrateqy = sresolver->resolveroractivity slead, scontact, saccountif (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required. checking we don't create a mixed lead/account recordkal100% S2• Thu 14 May 15:25:03U AskJiminnyReportActivityServiceTest vPipedrive SDK EvaluaActivity Stage DiscreImport CRM Activity T+0 ..• Flows 5, 6: DURING the call ((between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)• Flow 4: Can happen ANY TIME - before, durina, or after the call (davs/weeks/months later)Flow 4 Deralled ExolanationLocation: CrmActivityService::updateCrmData() (line 89)When it happens: Can be triggered at ANY time after an activity exists, including:• Manual command execution: ActivitiesMatchCrmcommand - manuallv triagered by admin/developen• CRM entity deletion: When a lead/contact/account/opportunity is deleted from CRM via DeleteCrmEntityTrait•Remore retry: checkAndRetryRemotematch Job when local search tallsFlow breakdown:1. Triaaer points:• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the systemCheckAndRetrvRemoteMatch -dispatched when local CRM search fails and remote search is needed2. Process• MatchActivitvCrnData iob is dispatched with activitv ID•Job resets all eRM mappings on activity and participants (sets to null)• Ootionallv switches CRM contiquration if frordonfiauration is providedl• Calls CrmAct ivityService::updatecrmbata)•Service iterates through particioants, performs CRM lookuos (email → phone → name → domain)• Updates participant CRM data first• Selects best match from all participants• Calls Activitv:«undateActivitvGrmlata() with hect match3. Key difference from other flows•Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)• Can switch CRM confiquration (lines 193-213)• Supports remote search (calls CRM API if SremoteSearch = true )Runs in a database transaction for atomicityCan be triggered manually by admin commandsAUse cases,•Fixing incorrect CRM matches after the fact• Re-matchina when CRM contiauration chanaes•Re-matching when CRM entities are deleted• Bulk fixina activities for a date ranae• Retrying failed remote CRM lookupsal .Your included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (884-L)SWE-16WN Windsurf Teams80-24UTF.8Po 4 spaces...
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/Users/lukas/.screenpipe/data/data/2026-05-14/1778 /Users/lukas/.screenpipe/data/data/2026-05-14/1778761503877_m1.jpg...
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Slack
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Vasil Vasilev (DM) - Jiminny Inc - 3 new items - S Vasil Vasilev (DM) - Jiminny Inc - 3 new items - Slack...
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1
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SlackFileEditViewGoHistoryHomeDMSActivityFilesLate SlackFileEditViewGoHistoryHomeDMSActivityFilesLaterMoreJiminny ...# general# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...Direct messagesP. Galya Dimitrova€. Vasil VasilevR. Aneliya AngelovaStefka Stoyanova: Todor StamatovMario Georgiev. Nikolay Ivanovdo James GrahamStoyan Tanev&. Steliyan Georgiev&. Petko KashinskiLukas Kovalik y...l:: AppsToastJira CloudWindowHelplhlDescribe what you are looking forVasil Vasilev• MessagesAdd canvasмоето е по скоро идея@ Files& Pins +в момента не го правим, но и почти не го показваме никьде като информацияние имаме някаква история на сделката, имаме стейдж по време на импорта на активититоно тоя стейдж го ползваме само за това тьрсене в on demand (edited)преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insightsимаме дата на отваряне и затваряне на сделказащо да не сложим и един маркер кога се е променил стейджатака в таймлайна ще се вижда "развитието" на тая сделкаLukas Kovalik 2:45 PMхм ами то дали да го няма вечеVasil Vasilev 2:45 PMняма гоLukas Kovalik 2:46 PMняма дано ВЕ си го връщас тази цел точноVasil Vasilev 2:47 PMзнам, проверих, преди да предложа на Галя да ги покажемвЪзможноно явно не е направеноVasil Vasilev 3:04 PMLukas Kovalik 3:05 PMв крайна сметка тоя метод Activity::updateActivityCrmData се вика само при подмяна на opportunity, нали така?Message Vasil Vasilev+100% <8• Thu 14 May 15:25:03...
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SlackFileEditViewGoHistoryHomeDMSActivityFilesLate SlackFileEditViewGoHistoryHomeDMSActivityFilesLaterMoreJiminny ...# general# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...Direct messagesP. Galya Dimitrova€. Vasil VasilevR. Aneliya AngelovaStefka Stoyanova: Todor StamatovMario Georgiev. Nikolay Ivanovdo James GrahamStoyan Tanev&. Steliyan Georgiev&. Petko KashinskiLukas Kovalik y...l:: AppsToastJira CloudWindowHelplhlDescribe what you are looking forVasil Vasilev• MessagesAdd canvasмоето е по скоро идея@ Files& Pins +в момента не го правим, но и почти не го показваме никьде като информацияние имаме някаква история на сделката, имаме стейдж по време на импорта на активититоно тоя стейдж го ползваме само за това тьрсене в on demand (edited)преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insightsимаме дата на отваряне и затваряне на сделказащо да не сложим и един маркер кога се е променил стейджатака в таймлайна ще се вижда "развитието" на тая сделкаLukas Kovalik 2:45 PMхм ами то дали да го няма вечеVasil Vasilev 2:45 PMняма гоLukas Kovalik 2:46 PMняма дано ВЕ си го връщас тази цел точноVasil Vasilev 2:47 PMзнам, проверих, преди да предложа на Галя да ги покажемвЪзможноно явно не е направеноVasil Vasilev 3:04 PMLukas Kovalik 3:05 PMв крайна сметка тоя метод Activity::updateActivityCrmData се вика само при подмяна на opportunity, нали така?Message Vasil Vasilev+100% <8• Thu 14 May 15:25:03...
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Vasil Vasilev (DM) - Jiminny Inc - 3 new items - S Vasil Vasilev (DM) - Jiminny Inc - 3 new items - Slack...
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
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Vasil Vasilev
Today at 2:35:14 PM
2:35 PM
наскоро рових по тоя код
Today at 2:35:33 PM
2:35
махаме lead id и подменяме stage id с това от сделката
Today at 2:35:48 PM
2:35
въпроса е дали е редно да го правим от историческа гледна точка
Lukas Kovalik
Today at 2:40:15 PM
2:40 PM
ами тука не знам, като цяло това му беше идея
Today at 2:40:29 PM
2:40
да знаеш по кое време е направено activity
Today at 2:40:47 PM
2:40
но щом вече го сменяваме при lead
Today at 2:41:51 PM
2:41
не е линеарно една сделка или lead която се развива във времето, сега си скаче напред назад както го мачнем
Today at 2:42:30 PM
2:42
ще пиша на Галя да я питам какво да правим
Vasil Vasilev
Today at 2:42:41 PM
2:42 PM
моето е по скоро идея
Today at 2:42:54 PM
2:42
в момента не го правим, но и почти не го показваме никъде като информация
Today at 2:43:10 PM
2:43
ние имаме някаква история на сделката, имаме стейдж по време на импорта на активитито
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Today at 2:43:22 PM
2:43
но тоя стейдж го ползваме само за това търсене в on demand
(edited)
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Today at 2:43:52 PM
2:43
преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insights
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Today at 2:44:03 PM
2:44
имаме дата на отваряне и затваряне на сделка
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Today at 2:44:21 PM
2:44
защо да не сложим и един маркер кога се е променил стейджа
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Today at 2:44:31 PM
2:44
така в таймлайна ще се вижда “развитието” на тая сделка
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Lukas Kovalik
Today at 2:45:09 PM
2:45 PM
хм ами то дали да го няма вече
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Vasil Vasilev
Today at 2:45:19 PM
2:45 PM
няма го
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Lukas Kovalik
Today at 2:46:46 PM
2:46 PM
няма да
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Today at 2:46:56 PM
2:46
но BE си го връща
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Today at 2:47:01 PM
2:47
с тази цел точно
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Vasil Vasilev
Today at 2:47:07 PM
2:47 PM
знам, проверих, преди да предложа на Галя да ги покажем
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Today at 2:47:09 PM
2:47
възможно
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Today at 2:47:11 PM
2:47
но явно не е направено
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Vasil Vasilev
Today at 3:04:09 PM
3:04 PM
в крайна сметка тоя метод Activity::updateActivityCrmData се вика само при подмяна на opportunity, нали така?
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Lukas Kovalik
Today at 3:05:52 PM
3:05 PM
гледам го сега
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button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"","depth":23,"bounds":{"left":0.21666667,"top":0.88,"width":0.7652778,"height":0.04222222},"on_screen":true,"value":"","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false}]...
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Switch workspaces… (Jiminny Inc) Has new messages
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Vasil Vasilev
Today at 2:35:14 PM
2:35 PM
наскоро рових по тоя код
Today at 2:35:33 PM
2:35
махаме lead id и подменяме stage id с това от сделката
Today at 2:35:48 PM
2:35
въпроса е дали е редно да го правим от историческа гледна точка
Lukas Kovalik
Today at 2:40:15 PM
2:40 PM
ами тука не знам, като цяло това му беше идея
Today at 2:40:29 PM
2:40
да знаеш по кое време е направено activity
Today at 2:40:47 PM
2:40
но щом вече го сменяваме при lead
Today at 2:41:51 PM
2:41
не е линеарно една сделка или lead която се развива във времето, сега си скаче напред назад както го мачнем
Today at 2:42:30 PM
2:42
ще пиша на Галя да я питам какво да правим
Vasil Vasilev
Today at 2:42:41 PM
2:42 PM
моето е по скоро идея
Today at 2:42:54 PM
2:42
в момента не го правим, но и почти не го показваме никъде като информация
Today at 2:43:10 PM
2:43
ние имаме някаква история на сделката, имаме стейдж по време на импорта на активитито
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Today at 2:43:22 PM
2:43
но тоя стейдж го ползваме само за това търсене в on demand
(edited)
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Today at 2:43:52 PM
2:43
преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insights
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Today at 2:44:03 PM
2:44
имаме дата на отваряне и затваряне на сделка
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Today at 2:44:21 PM
2:44
защо да не сложим и един маркер кога се е променил стейджа
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Today at 2:44:31 PM
2:44
така в таймлайна ще се вижда “развитието” на тая сделка
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Lukas Kovalik
Today at 2:45:09 PM
2:45 PM
хм ами то дали да го няма вече
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Vasil Vasilev
Today at 2:45:19 PM
2:45 PM
няма го
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Lukas Kovalik
Today at 2:46:46 PM
2:46 PM
няма да
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Today at 2:46:56 PM
2:46
но BE си го връща
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Today at 2:47:01 PM
2:47
с тази цел точно
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Vasil Vasilev
Today at 2:47:07 PM
2:47 PM
знам, проверих, преди да предложа на Галя да ги покажем
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Today at 2:47:09 PM
2:47
възможно
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Today at 2:47:11 PM
2:47
но явно не е направено
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Vasil Vasilev
Today at 3:04:09 PM
3:04 PM
в крайна сметка тоя метод Activity::updateActivityCrmData се вика само при подмяна на opportunity, нали така?
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Lukas Kovalik
Today at 3:05:52 PM
3:05 PM
гледам го сега
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50HomeDMsActivityFilesLater..•MoreSlackFileEditViewGoHistoryEDJiminny ...# general# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...Direct messages. Galya Dimitrova5. Vasil VasilevR. Aneliya AngelovaStefka StoyanovaTodor StamatovMario Georgiev. Nikolay Ivanovdo James GrahamStoyan Tanev&. Steliyan Georgiev&. Petko KashinskiLukas Kovalik y...l:: AppsToastJira CloudWindowHelpQDescribe what you are looking forVasil VasilevMessagesAdd canvasO Files& Pins +ние имаме някаква история на сделката, имаме стейдж по време на импорта на активититоно тоя стейдж го ползваме само за това тьрсене в on demand (edited)преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insightsимаме дата на отваряне и затваряне на сделказащо да не сложим и един маркер кога се е променил стейджатака в таймлайна ще се вижда "развитието" на тая сделкаLukas Kovalik 2:45 PMхм ами то дали да го няма вечеVasil Vasilev 2:45 PMняма гоLukas Kovalik 2:46 PMняма дано ВЕ си го врьщас тази цел точноVasil Vasilev 2:47 PMзнам, проверих, преди да предложа на Галя да ги покажемвЪЗМоЖНоно явно не е направеноVasil Vasilev 3:04 PMв крайна сметка тоя метод Activity:updateActivityCrmData се вика само при подмяна на opportunity, нали така?Lukas Kovalik 3:05 PMгледам го сегаMessage Vasil Vasilev+hhl100% C8• Thu 14 May 15:25:04...
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
Home
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jiminny-bg
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releases
sofia-office
support
thank-yous
the_people_of_jiminny
Galya Dimitrova
Vasil Vasilev
Aneliya Angelova
Stefka Stoyanova
Todor Stamatov
Mario Georgiev
Nikolay Ivanov
James Graham
Stoyan Tanev
Steliyan Georgiev
Petko Kashinski
Lukas Kovalik
you
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Vasil Vasilev
Today at 2:35:14 PM
2:35 PM
наскоро рових по тоя код
Today at 2:35:33 PM
2:35
махаме lead id и подменяме stage id с това от сделката
Today at 2:35:48 PM
2:35
въпроса е дали е редно да го правим от историческа гледна точка
Lukas Kovalik
Today at 2:40:15 PM
2:40 PM
ами тука не знам, като цяло това му беше идея
Today at 2:40:29 PM
2:40
да знаеш по кое време е направено activity
Today at 2:40:47 PM
2:40
но щом вече го сменяваме при lead
Today at 2:41:51 PM
2:41
не е линеарно една сделка или lead която се развива във времето, сега си скаче напред назад както го мачнем
Today at 2:42:30 PM
2:42
ще пиша на Галя да я питам какво да правим
Vasil Vasilev
Today at 2:42:41 PM
2:42 PM
моето е по скоро идея
Today at 2:42:54 PM
2:42
в момента не го правим, но и почти не го показваме никъде като информация
Today at 2:43:10 PM
2:43
ние имаме някаква история на сделката, имаме стейдж по време на импорта на активитито
React with white_check_mark
React with eyes
React with raised_hands
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Today at 2:43:22 PM
2:43
но тоя стейдж го ползваме само за това търсене в on demand
(edited)
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Today at 2:43:52 PM
2:43
преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insights
React with white_check_mark
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Today at 2:44:03 PM
2:44
имаме дата на отваряне и затваряне на сделка
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Today at 2:44:21 PM
2:44
защо да не сложим и един маркер кога се е променил стейджа
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Today at 2:44:31 PM
2:44
така в таймлайна ще се вижда “развитието” на тая сделка
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Lukas Kovalik
Today at 2:45:09 PM
2:45 PM
хм ами то дали да го няма вече
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Vasil Vasilev
Today at 2:45:19 PM
2:45 PM
няма го
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Lukas Kovalik
Today at 2:46:46 PM
2:46 PM
няма да
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Today at 2:46:56 PM
2:46
но BE си го връща
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Today at 2:47:01 PM
2:47
с тази цел точно
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Vasil Vasilev
Today at 2:47:07 PM
2:47 PM
знам, проверих, преди да предложа на Галя да ги покажем
React with white_check_mark
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React with raised_hands
Add reaction…
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Today at 2:47:09 PM
2:47
възможно
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Today at 2:47:11 PM
2:47
но явно не е направено
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Vasil Vasilev
Today at 3:04:09 PM
3:04 PM
в крайна сметка тоя метод Activity::updateActivityCrmData се вика само при подмяна на opportunity, нали така?
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Lukas Kovalik
Today at 3:05:52 PM
3:05 PM
гледам го сега
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Switch workspaces… (Jiminny Inc) Has new messages
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Vasil Vasilev
Today at 2:35:14 PM
2:35 PM
наскоро рових по тоя код
Today at 2:35:33 PM
2:35
махаме lead id и подменяме stage id с това от сделката
Today at 2:35:48 PM
2:35
въпроса е дали е редно да го правим от историческа гледна точка
Lukas Kovalik
Today at 2:40:15 PM
2:40 PM
ами тука не знам, като цяло това му беше идея
Today at 2:40:29 PM
2:40
да знаеш по кое време е направено activity
Today at 2:40:47 PM
2:40
но щом вече го сменяваме при lead
Today at 2:41:51 PM
2:41
не е линеарно една сделка или lead която се развива във времето, сега си скаче напред назад както го мачнем
Today at 2:42:30 PM
2:42
ще пиша на Галя да я питам какво да правим
Vasil Vasilev
Today at 2:42:41 PM
2:42 PM
моето е по скоро идея
Today at 2:42:54 PM
2:42
в момента не го правим, но и почти не го показваме никъде като информация
Today at 2:43:10 PM
2:43
ние имаме някаква история на сделката, имаме стейдж по време на импорта на активитито
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Today at 2:43:22 PM
2:43
но тоя стейдж го ползваме само за това търсене в on demand
(edited)
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Today at 2:43:52 PM
2:43
преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insights
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Today at 2:44:03 PM
2:44
имаме дата на отваряне и затваряне на сделка
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Today at 2:44:21 PM
2:44
защо да не сложим и един маркер кога се е променил стейджа
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Today at 2:44:31 PM
2:44
така в таймлайна ще се вижда “развитието” на тая сделка
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Lukas Kovalik
Today at 2:45:09 PM
2:45 PM
хм ами то дали да го няма вече
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Vasil Vasilev
Today at 2:45:19 PM
2:45 PM
няма го
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Lukas Kovalik
Today at 2:46:46 PM
2:46 PM
няма да
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Today at 2:46:56 PM
2:46
но BE си го връща
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Today at 2:47:01 PM
2:47
с тази цел точно
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Vasil Vasilev
Today at 2:47:07 PM
2:47 PM
знам, проверих, преди да предложа на Галя да ги покажем
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Today at 2:47:09 PM
2:47
възможно
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Today at 2:47:11 PM
2:47
но явно не е направено
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Vasil Vasilev
Today at 3:04:09 PM
3:04 PM
в крайна сметка тоя метод Activity::updateActivityCrmData се вика само при подмяна на opportunity, нали така?
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Lukas Kovalik
Today at 3:05:52 PM
3:05 PM
гледам го сега
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PnostormFV faVsco.js#12077 on JY-20903-update_activity-stageroledeyyUserinvitationdro.onpImportParticipants.php© SyncFieldAction.php© SyncRelatedActivityMaC) WebhookSvncBatchPrc© UpdateCrmData.phpo Matchemodjectonpclass crmacczvityservicev D IntegrationApp> D Accessors> @ Api.> D Confic> ODTO• O Filters@ Jobs• CJ ProspectSearchStrateg• U service I raitsc) Daraclient.ohoc) Decorareacuivilv.onoC) LocalSearch.ohp0LocalSearchintertace.oC) RemoteSearch.ohoC) Service,ohov uistenersC) ConvertLeadActivities.rC) PurdeLookunCache.ohr, M Metadatal• M Miaration, M Pioedrive• M SalesforceM Sieldo• M OnnortunitvMatcher> OpportunitySyncStrater• @ ProspectSearchStrategM ServiceTraits(e) Client.php(c) DecorateActivity.pnpT DeleteObjectsTrait.php@ cieldDefinitions.php© PayloadBuilder.php© Profile.php© QueryBuilder.php© QueryHandler.phpC) @uerviterator.phpQuervResults.phpc) Service, ono@ SvncBatchRedisService7 TraitsC Baseclient.ohoC BaseService.ohr(C) CachedCrmServiceDecora(C) CountrvCodeResolver.oho9 CrmActivitvProviderintearC) CrmActivitvService nhnC) CrmConfiauration Settinas!(C) CrmOhiectcRecolver nhnpubuic tunccion -_constructnrivate readonlv ResolveTeamCrmConnectionlSteamCrmkesoverrprivate readonly LoggerInterface$logger,* Updates CRM data for an activity and its participants.* NOTE: This method performs multiple database writes and should be called* Wichin a cransaccion by che caller co ensure acomicicy.* doanam ACCIVIty saccivityaparam bool SremoteSearch•ochrows contazner-xceptzoninrerrace* othrows NotFoundExceptioninterface* othrows Excentionoublic function undateCrmDatalActivity Sactivitv.bool SremoteSearch = false.): void &SermService = null.Sparticipants = $activity->getParticipantsO:Steam = Sactivity->getTeamO:$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team):if (SprospectSearchStrategy->ignoreCrmMatchData)) {Sthis->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy'. ['activity_id' => $activity->getIdO'strategy' => get_class($prospectSearchStrategy)if (SremoteSearch) {try {ScrmService = Sthis->teamcrmResolver->resolveForteamSteam):} catch (SocialAccountTokenInvalidException) {Sthis->loager->warnina('[CrmActivitvServicel CRM token expired. fallina back to local search'activitv 1d => sactivity->oeriidor'team id' => Steam->getId@).Sneconds = Sthic-SundetePanticinantsComlate/= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]console [PRODIA console (EU]tiò accounts [EU]fii stages (EU]iai teams EU.ImporbotkecoraingJoo.org© Activity.php x11v5 AV© FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 M 102 24 ^— 191720362037207820912092epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrCreateParticinantaarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.): Participant 1..3* Updates participant CRM data* @param array(Leadinuel,AccouncinuctUpporcunztuinuctconcact nuutstage null,string|null*r Srecords* Qparam Participant Sparticipant participant the CRM data is associated withpublic function updateParticipantCrmData(array Srecords. Participant Sparticipant): voids...}* Jodates activitu CRi data* aparam arrausLeadInull.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnulll• Sytract Surround / = :+ion undatelctivitveomlataliannav Cnoconde)• voidi// Extract the records.[Slead, Saccount, Sopportunity, Scontact, $stagel = Srecords:Cnocolvon - C+hic-sae+lindatoCnmhataPocolvenf).sstrateqy = sresolver->resolveroractivity slead, scontact, saccountif (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required. checking we don't create a mixed lead/account record• Inu 14 May 10.20:00AskJiminnyReportActivityServiceTest -Pipedrive SDK EvaluaActivity Stage DiscreImport CRM Activity T+0 •Flows 5, 6: DURING the call (between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)• Flow 4: Can happen ANY TIME - before, durina, or after the call (davs/weeks/months later)Flow 4 Deralled ExolanationLocation: CrmActivityService::updateCrmData() (line 89)When it happens: Can be triggered at ANY time after an activity exists, including:• Manual command execution: ActivitiesMatchCrmcommand - manuallv triagered by admin/developen• CRM entity deletion: When a lead/contact/account/opportunity is deleted from CRM via DeleteCrmEntityTraitRemote retry: checkAndRetryRemotematch lob when local search tallsFlow breakdown:1. Triaaer points:• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the systemCheckAndRetrvRemoteMatch -dispatched when local CRM search fails and remote search is needed2. Process• MatchActivitvCrnData iob is dispatched with activitv ID• Job resets all eRM mappings on activity and participants (sets to null)• Ootionallv switches CRM contiquration if frordonfiauration is provided• Calls CrmAct ivityService::updatecrmbata)•Service iterates through particioants, performs CRM lookuos (email → phone → name → domain)Undates narticinant CPM data firct• Selects best match from all participants• Calls Activitv:.undateActivitvGrmlata() with hect match3. Key ditterence from other tlows.•Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)• Can switch CRM confiquration (lines 193-213)• Supports remote search (calls CRM API if SremoteSearch = true )Runs in a database transaction for atomicityCan be triggered manually by admin commandsAUse cases,•Fixing incorrect CRM matches after the fact• Re-matchina when CRM contiguration chanaes•Re-matching when CRM entities are deleted• Bulk fixina activities for a date ranae• Retrying failed remote CRM lookupsYour included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (884-L)SWE-16W Windsurf Teams80-24LITE.RPo 4 spac...
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50HomeDMsActivityFilesLater..•MoreSlackFileEditVie 50HomeDMsActivityFilesLater..•MoreSlackFileEditViewGoHistoryEDJiminny ...# general# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...Direct messages. Galya Dimitrova5. Vasil VasilevR. Aneliya AngelovaStefka StoyanovaTodor StamatovMario Georgiev. Nikolay Ivanovdo James GrahamStoyan Tanev&. Steliyan Georgiev&. Petko KashinskiLukas Kovalik y...l:: AppsToastJira CloudWindowHelphhlQDescribe what you are looking forVasil VasilevMessagesAdd canvasO Files& Pins +ние имаме някаква история на сделката, имаме стейдж по време на импорта на активититоно тоя стейдж го ползваме само за това тьрсене в on demand (edited)преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insightsимаме дата на отваряне и затваряне на сделказащо да не сложим и един маркер кога се е променил стейджатака в таймлайна ще се вижда "развитието" на тая сделкаLukas Kovalik 2:45 PMхм ами то дали да го няма вечеVasil Vasilev 2:45 PMняма гоLukas Kovalik 2:46 PMняма дано ВЕ си го врьщас тази цел точноVasil Vasilev 2:47 PMзнам, проверих, преди да предложа на Галя да ги покажемвЪЗМоЖНоно явно не е направеноVasil Vasilev 3:04 PMв крайна сметка тоя метод Activity:updateActivityCrmData се вика само при подмяна на opportunity, нали така?Lukas Kovalik 3:05 PMгледам го сегаMessage Vasil Vasilev+A100% C8• Thu 14 May 15:25:20...
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50HomeDMsActivityFilesLater..•MoreSlackFileEditVie 50HomeDMsActivityFilesLater..•MoreSlackFileEditViewGoHistoryEDJiminny ...# general# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...Direct messages. Galya Dimitrova5. Vasil VasilevR. Aneliya AngelovaStefka StoyanovaTodor StamatovMario Georgiev. Nikolay Ivanovdo James GrahamStoyan Tanev&. Steliyan Georgiev&. Petko KashinskiLukas Kovalik y...l:: AppsToastJira CloudWindowHelphhlQDescribe what you are looking forVasil VasilevMessagesAdd canvasO Files& Pins +ние имаме някаква история на сделката, имаме стейдж по време на импорта на активититоно тоя стейдж го ползваме само за това тьрсене в on demand (edited)преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insightsимаме дата на отваряне и затваряне на сделказащо да не сложим и един маркер кога се е променил стейджатака в таймлайна ще се вижда "развитието" на тая сделкаLukas Kovalik 2:45 PMхм ами то дали да го няма вечеVasil Vasilev 2:45 PMняма гоLukas Kovalik 2:46 PMняма дано ВЕ си го врьщас тази цел точноVasil Vasilev 2:47 PMзнам, проверих, преди да предложа на Галя да ги покажемвЪЗМоЖНоно явно не е направеноVasil Vasilev 3:04 PMв крайна сметка тоя метод Activity:updateActivityCrmData се вика само при подмяна на opportunity, нали така?Lukas Kovalik 3:05 PMгледам го сегаMessage Vasil Vasilev+A100% C8• Thu 14 May 15:25:20...
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PnostormFV faVsco.js#12077 on JY-20903-update_acti PnostormFV faVsco.js#12077 on JY-20903-update_activity-stageroledeyyUserinvitationdro.onpImportParticipants.php© SyncFieldAction.php© SyncRelatedActivityMaC) WebhookSvncBatchPrc© UpdateCrmData.phpo Matchemodjectonpclass crmactlviLyservicev D IntegrationApp> D Accessors> @ Api.> D Confic> ODTO• O Filters@ Jobs• CJ ProspectSearchStrateg• U service I raitsc) Daraclient.ohoc) Decorareacuivilv.onoC) LocalSearch.ohp0LocalSearchintertace.oC) RemoteSearch.ohoC) Service,ohov uistenersC) ConvertLeadActivities.rC) PurdeLookunCache.ohr, M Metadatal• M Miaration, M Pioedrive• M SalesforceM Sieldo• M OnnortunitvMatcher> OpportunitySyncStrater• @ ProspectSearchStrategM ServiceTraits(e) Client.php(c) DecorateActivity.pnpT DeleteObjectsTrait.php@ cieldDefinitions.php© PayloadBuilder.php© Profile.php© QueryBuilder.php© QueryHandler.phpC) @uerviterator.phpQuervResults.phpc) Service, ono@ SvncBatchRedisService7 TraitsC Baseclient.ohoC BaseService.ohr(C) CachedCrmServiceDecora(C) CountrvCodeResolver.oho9 CrmActivitvProviderintearC) CrmActivitvService nhnC) CrmConfiauration Settinas!(C) CrmOhiectcRecolver nhnpubuIc tunccion -_constructlnrivate readonlv ResolveTeamCrmConnectionlSteamCrmkesoverrprivate readonly LoggerInterface$logger,* Updates CRM data for an activity and its participants.* NOTE: This method performs multiple database writes and should be called* Wichin a cransaccion by che caller co ensure acomicicy.* doanam ACCIVIty saccivityaparam bool SremoteSearch•ochrows contazner-xceptzoninrerrace* othrows NotFoundExceptioninterface* othrows Excentionoublic function undateCrmDatalActivity Sactivitv.bool SremoteSearch = false.): void &SermService = null.Sparticipants = $activity->getParticipantsO:Steam = Sactivity->getTeamO:$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team):if (SprospectSearchStrategy->ignoreCrmMatchData)) {Sthis->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy'. ['activity_id' => $activity->getIdO'strategy' => get_class($prospectSearchStrategy)if (SremoteSearch) {try {ScrmService = Sthis->teamcrmResolver->resolveForteamSteam):} catch (SocialAccountTokenInvalidException) {Sthis->loager->warnina('[CrmActivitvServicel CRM token expired. fallina back to local search'activitv 1d => sactivity->oeriidor'team id' => Steam->getId@).Sneconds = Sthic-SundetePanticinantsComlate/= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]console [PRODIA console (EU]tiò accounts [EU]fii stages (EU]iai teams EU.ImporbotkecoraingJoo.org© Activity.php x11v5 AV© FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 M 102 24 ^— 1917203620371207820912092epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrCreateParticinantaarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.): Participant 1..3Indates narticinant CRM data* @param array(Leadinuel,AccouncinuctUpporcunztuinuctconcact nuutstage null,string|null*r Srecords* Qparam Participant Sparticipant participant the CRM data is associated withpublic function updateParticipantCrmData(array Srecords. Participant Sparticipant): voids...}* Jodates activitu CRi data* aparam arrausLeadInull.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnulll• Sytract Surround / = :+ion undatelctivitveomlataliannav Cnoconde)• voidi// Extract the records.[Slead, Saccount, Sopportunity, Scontact, $stagel = Srecords:Cnocolvon - C+hic-sae+lindatoCnmhataPocolvenf).sstrateqy = sresolver->resolveroractivity slead, scontact, saccountif (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required. checking we don't create a mixed lead/account record100% 52• Inu 14 May 10.20.2.AskJiminnyReportActivityServiceTest vPipedrive SDK EvaluaActivity Stage DiscreImport CRM Activity T+0 ..Flows 5, 6: DURING the call (between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)• Flow 4: Can happen ANY TIME - before, durina, or after the call (davs/weeks/months later)Flow 4 Deralled ExolanationLocation: CrmActivityService::updateCrmData() (line 89)When it happens: Can be triggered at ANY time after an activity exists, including:• Manual command execution: ActivitiesMatchCrmcommand - manuallv triagered by admin/developen• CRM entity deletion: When a lead/contact/account/opportunity is deleted from CRM via DeleteCrmEntityTraitRemote retry: checkAndRetryRemotematch lob when local search tallsFlow breakdown:1. Triaaer points:• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the systemCheckAndRetrvRemoteMatch -dispatched when local CRM search fails and remote search is needed2. Process• MatchActivitvCrnData iob is dispatched with activitv ID• Job resets all eRM mappings on activity and participants (sets to null)• Ootionallv switches CRM contiquration if frordonfiauration is provided• Calls CrmAct ivityService::updatecrmbata)•Service iterates through particioants, performs CRM lookuos (email → phone → name → domain)Undates narticinant CPM data firct• Selects best match from all participants• Calls Activitv:.undateActivitvGrmlata() with hect match3. Key ditterence from other tlows.•Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)• Can switch CRM confiquration (lines 193-213)• Supports remote search (calls CRM API if SremoteSearch = true )Runs in a database transaction for atomicityCan be triggered manually by admin commandsAUse cases,•Fixing incorrect CRM matches after the fact• Re-matchina when CRM contiguration chanaes•Re-matching when CRM entities are deleted• Bulk fixina activities for a date ranae• Retrying failed remote CRM lookupsal .Your included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (884-L)SWE-16W Windsurf Teams80-24LITE.RPo 4 spac...
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PnostormFV faVsco.js#12077 on JY-20903-update_acti PnostormFV faVsco.js#12077 on JY-20903-update_activity-stageroledeyyUserinvitationdro.onpImportParticipants.php© SyncFieldAction.php© SyncRelatedActivityMaC) WebhookSvncBatchPrc© UpdateCrmData.phpo Matchemodjectonpclass crmactlviLyservicev D IntegrationApp> D Accessors> @ Api.> D Confic> ODTO• O Filters@ Jobs• CJ ProspectSearchStrateg• U service I raitsc) Daraclient.ohoc) Decorareacuivilv.onoC) LocalSearch.ohp0LocalSearchintertace.oC) RemoteSearch.ohoC) Service,ohov uistenersC) ConvertLeadActivities.rC) PurdeLookunCache.ohr, M Metadatal• M Miaration, M Pioedrive• M SalesforceM Sieldo• M OnnortunitvMatcher> OpportunitySyncStrater• @ ProspectSearchStrategM ServiceTraits(e) Client.php(c) DecorateActivity.pnpT DeleteObjectsTrait.php@ cieldDefinitions.php© PayloadBuilder.php© Profile.php© QueryBuilder.php© QueryHandler.phpC) @uerviterator.phpQuervResults.phpc) Service, ono@ SvncBatchRedisService7 TraitsC Baseclient.ohoC BaseService.ohr(C) CachedCrmServiceDecora(C) CountrvCodeResolver.oho9 CrmActivitvProviderintearC) CrmActivitvService nhnC) CrmConfiauration Settinas!(C) CrmOhiectcRecolver nhnpubuIc tunccion -_constructlnrivate readonlv ResolveTeamCrmConnectionlSteamCrmkesoverrprivate readonly LoggerInterface$logger,* Updates CRM data for an activity and its participants.* NOTE: This method performs multiple database writes and should be called* Wichin a cransaccion by che caller co ensure acomicicy.* doanam ACCIVIty saccivityaparam bool SremoteSearch•ochrows contazner-xceptzoninrerrace* othrows NotFoundExceptioninterface* othrows Excentionoublic function undateCrmDatalActivity Sactivitv.bool SremoteSearch = false.): void &SermService = null.Sparticipants = $activity->getParticipantsO:Steam = Sactivity->getTeamO:$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team):if (SprospectSearchStrategy->ignoreCrmMatchData)) {Sthis->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy'. ['activity_id' => $activity->getIdO'strategy' => get_class($prospectSearchStrategy)if (SremoteSearch) {try {ScrmService = Sthis->teamcrmResolver->resolveForteamSteam):} catch (SocialAccountTokenInvalidException) {Sthis->loager->warnina('[CrmActivitvServicel CRM token expired. fallina back to local search'activitv 1d => sactivity->oeriidor'team id' => Steam->getId@).Sneconds = Sthic-SundetePanticinantsComlate/= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]console [PRODIA console (EU]tiò accounts [EU]fii stages (EU]iai teams EU.ImporbotkecoraingJoo.org© Activity.php x11v5 AV© FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 M 102 24 ^— 1917203620371207820912092epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrCreateParticinantaarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.): Participant 1..3Indates narticinant CRM data* @param array(Leadinuel,AccouncinuctUpporcunztuinuctconcact nuutstage null,string|null*r Srecords* Qparam Participant Sparticipant participant the CRM data is associated withpublic function updateParticipantCrmData(array Srecords. Participant Sparticipant): voids...}* Jodates activitu CRi data* aparam arrausLeadInull.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnulll• Sytract Surround / = :+ion undatelctivitveomlataliannav Cnoconde)• voidi// Extract the records.[Slead, Saccount, Sopportunity, Scontact, $stagel = Srecords:Cnocolvon - C+hic-sae+lindatoCnmhataPocolvenf).sstrateqy = sresolver->resolveroractivity slead, scontact, saccountif (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required. checking we don't create a mixed lead/account record100% 52• Inu 14 May 10.20.2.AskJiminnyReportActivityServiceTest vPipedrive SDK EvaluaActivity Stage DiscreImport CRM Activity T+0 ..Flows 5, 6: DURING the call (between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)• Flow 4: Can happen ANY TIME - before, durina, or after the call (davs/weeks/months later)Flow 4 Deralled ExolanationLocation: CrmActivityService::updateCrmData() (line 89)When it happens: Can be triggered at ANY time after an activity exists, including:• Manual command execution: ActivitiesMatchCrmcommand - manuallv triagered by admin/developen• CRM entity deletion: When a lead/contact/account/opportunity is deleted from CRM via DeleteCrmEntityTraitRemote retry: checkAndRetryRemotematch lob when local search tallsFlow breakdown:1. Triaaer points:• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the systemCheckAndRetrvRemoteMatch -dispatched when local CRM search fails and remote search is needed2. Process• MatchActivitvCrnData iob is dispatched with activitv ID• Job resets all eRM mappings on activity and participants (sets to null)• Ootionallv switches CRM contiquration if frordonfiauration is provided• Calls CrmAct ivityService::updatecrmbata)•Service iterates through particioants, performs CRM lookuos (email → phone → name → domain)Undates narticinant CPM data firct• Selects best match from all participants• Calls Activitv:.undateActivitvGrmlata() with hect match3. Key ditterence from other tlows.•Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)• Can switch CRM confiquration (lines 193-213)• Supports remote search (calls CRM API if SremoteSearch = true )Runs in a database transaction for atomicityCan be triggered manually by admin commandsAUse cases,•Fixing incorrect CRM matches after the fact• Re-matchina when CRM contiguration chanaes•Re-matching when CRM entities are deleted• Bulk fixina activities for a date ranae• Retrying failed remote CRM lookupsal .Your included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (884-L)SWE-16W Windsurf Teams80-24LITE.RPo 4 spac...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preferen...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"169","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"102","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preferen...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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AskJiminnyReportActivityServiceTest
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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Error","depth":4,"bounds":{"left":0.39361703,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.40093085,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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CheckAndRetryRemoteMatch
CheckAndRetryRemoteMatch.php .../app/Jobs/Crm/CheckAndRetryRemoteMatch.php, class
CheckAndRetryRemoteMatchTest.php .../tests/Unit/Jobs/Crm/CheckAndRetryRemoteMatchTest.php, class
CheckAndRetryRemoteMatch.php .../app/Jobs/Crm/CheckAndRetryRemoteMatch.php, class
CheckAndRetryRemoteMatchTest.php .../tests/Unit/Jobs/Crm/CheckAndRetryRemoteMatchTest.php, class
Jobs/Crm/CheckAndRetryRemoteMatch.php
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CheckAndRetryRemoteMatch.php .../app/Jobs/Crm/CheckAndRetryRemoteMatch.php, class
CheckAndRetryRemoteMatchTest.php .../tests/Unit/Jobs/Crm/CheckAndRetryRemoteMatchTest.php, class
Jobs/Crm/CheckAndRetryRemoteMatch.php
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CheckAndRetryRemoteMatch.php .../app/Jobs/Crm/CheckAndRetryRemoteMatch.php, class
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CheckAndRetryRemoteMatch.php .../app/Jobs/Crm/CheckAndRetryRemoteMatch.php, class
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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AskJiminnyReportActivityServiceTest
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
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PhostormVIeWINavicarecodeLaravelKeractorWindowFV faVsco.js#12077 on JY-20903-update_activity-stage-on...harroledeyyUserinvitationdro.onp• _ salestorceImpontrarticipants.png© UpdateCrmData.php© MatchCrmObject.phpAutologDelayedlocrm.ons© CheckAndRetryRemoteMak?php© CreateFollowupActivity.phdeclarelscricu-cypes=1)hc createnotes.onpc) маchacuviliesl onewopenamespace Jiminny Jobs Crm.© MatchActivityCrmData.phrE [EMAIL](C) SaveActivitv.phpc) Savetranscription.phpclass CheckAndRetrvRemoteMatch extends Job 1mpLements Shouldoueue(c) SetupLavout.phoc) SvncActivitv.ohpuse Interacts lthivevec) suncfieldMetadata.onouse SerializesModels'c)[EMAIL]) SvncLeads.oho(CSvncObiects.oopublic int Stries = 1;© SyncOpportunitiesJob.php 25C) [EMAIL] function __construct((c) SuncProfileMetadata.ohnprivate readonly int $activityid,private readonly CrmObject $crmObject,© SyncTeamFieldsJob.php© SyncTeamMetadata.php© UpdateOpportunitySpecifi4...public function timeout: int{...hc) Uodatestage.ong) M DealPickspublic function handle(v D MailboxAсCLVILукeposItorY sаcCIVItуKeposIcOry© createbatches.ongnicnatchen Sdispatcher.(@) createinbox.phg: void {...}DeleteEmailMessagesJob.lc cmalllextkelay.onec) ProcesstmailsOnePass.ohc) syncinbox.php> C MeetingBot>_ Middlewarew Streamina→_eam, _ Telephonvv D Usen(C) ChandeEmailJob.oho@ DeactivateUser.Job.php(C)DeleteScheduledUserActi(C) Setun DeraultSavedSearchi@ SuncTolntercom.nhn© SyncToPlanhat.php(C) SvncTol|serPilot.nhnC. RaseProceccina.loh.nhnC) Dummv.loh.nhn(C) ImnortRecallA|Recordinas.lob© ImportRemoteTrackJob.php© Job.php© JobDispatcher.php• JobDispatcherInterface.phpCheckAndRetryRemoteMatch.php X= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]& console [PROD]A console (EU]tiò accounts [EU]fii stages (EU]iiò teams [EU]ImporbotkecoraingJoo.org© Activity.php X© FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 X102 14 ^191920912092epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrCreateParticinantaarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.Pantacinant "Undates narticinant CRM data* @param array(Lead|null,AccouncinuctUpporcunztuinuctcontace nuetstage null,string|null*r Srecords* Qparam Participant Sparticipant participant the CRM data is associated withpublic function updateParticipantCrmData(arrav Srecords. Participant Sparticipant): voids...}* Jodates activitu CRi data* aparam arrausLeadlnulz.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnull*} Srecordspublic function updateActivityCrmData(array Srecords): void// Extract the records.[Slead, Saccount, Sopportunity, $contact, $stagel = $records:Cnocolvon - C+hic-sao+lindatofnmhataPocolvon/)•sstrateqy = sresolver-›resolveroractivity slead, scontact, saccount)if (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required. checking we don't create a mixed lead/account recordkal100% L2. Thu 14 May 15:25:27AskJiminnyReportActivityServiceTest vPipedrive SDK EvaluaActivity Stage DiscreImport CRM Activity T+0 ..• Flows 5, 6: DURING the call (between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)•Flow 4: Can happen ANY TIME - before, durina, or after the call (davs/weeks/months later)Flow 4 Deralled ExolanationLocation: CrmActivityService::updateCrmData() (line 89)When it happens: Can be triggered at ANY time after an activity exists, including:• Manual command execution: ActivitiesMatchCrmcommand - manuallv triagered bv admin/developen•CPM entitv deletion: When a leadlcontactlaccountlonnortunitv is deleted from CRM via DeleteGrFntitvTraitl•Remore retry: checkAidRetryRemoteMatch Job when local search TallsFlow breakdown:1. Triaaer points:• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the systemCheckAndRetrvRemoteMatch - dispatched when local CRM search fails and remote search is needed2. Process• MatchActivitvCrmData iob is dispatched with activitv ID• Job resets all CRM mappings on activity and participants (sets to null)• Ootionallv switches CRM contiquration if frordonfiauration is providedl• Calls CrmAct ivityService::updatecrmbata)•Service iterates through particioants, performs CRM lookuos (email → phone → name → domain)• Updates participant CRM data first• Selects best match from all participants• Calls Activitv: «undateActivitvGrmlata() with hest match3. Key difference from other flows•Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)• Can switch CRM confiquration (lines 193-213)• Supports remote search (calls CRM API if SremoteSearch = true )Runs in a database transaction for atomicityCan be triggered manually by admin commandsAUse cases,•Fixing incorrect CRM matches after the fact• Re-matchina when CRM contiauration chanaes•Re-matching when CRM entities are deleted• Bulk fixina activities for a date ranae• Retrying failed remote CRM lookupsal .Your included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (884-L)SWE-16W Windsurf Teams.1-1.UTE.8io 4 spaces...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Illuminate\Bus\Dispatcher;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Enums\CrmObject;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Repositories\ActivityRepository;
class CheckAndRetryRemoteMatch extends Job implements ShouldQueue
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 1;
public function __construct(
private readonly int $activityId,
private readonly CrmObject $crmObject,
) {
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function timeout(): int
{
return 60; // 1 minute for the check
}
public function handle(
ActivityRepository $activityRepository,
Dispatcher $dispatcher,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[CheckAndRetryRemoteMatch] Cannot find activity.');
}
$hasMatch = match ($this->crmObject) {
CrmObject::LEAD => $activity->getLead() !== null,
CrmObject::CONTACT => $activity->getContact() !== null,
CrmObject::OPPORTUNITY => $activity->getOpportunity() !== null,
CrmObject::ACCOUNT => $activity->getAccount() !== null,
default => false,
};
if ($hasMatch) {
Log::info('[CheckAndRetryRemoteMatch] Local search successful, no remote search needed', [
'activity' => $this->activityId,
'crm_object' => $this->crmObject->value,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
return;
}
Log::info('[CheckAndRetryRemoteMatch] Local search found no matches, dispatching remote search', [
'activity' => $this->activityId,
'crm_object' => $this->crmObject->value,
]);
// Dispatch remote search job
$dispatcher->dispatch(
new MatchActivityCrmData(
activityId: $this->activityId,
fromConfiguration: null,
remoteSearch: true,
)
);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $thi...
|
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$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function timeout(): int\n {\n return 60; // 1 minute for the check\n }\n\n public function handle(\n ActivityRepository $activityRepository,\n Dispatcher $dispatcher,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[CheckAndRetryRemoteMatch] Cannot find activity.');\n }\n\n $hasMatch = match ($this->crmObject) {\n CrmObject::LEAD => $activity->getLead() !== null,\n CrmObject::CONTACT => $activity->getContact() !== null,\n CrmObject::OPPORTUNITY => $activity->getOpportunity() !== null,\n CrmObject::ACCOUNT => $activity->getAccount() !== null,\n default => false,\n };\n\n if ($hasMatch) {\n Log::info('[CheckAndRetryRemoteMatch] Local search successful, no remote search needed', [\n 'activity' => $this->activityId,\n 'crm_object' => $this->crmObject->value,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => 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Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Repositories\\ActivityRepository;\n\nclass CheckAndRetryRemoteMatch extends Job implements ShouldQueue\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 1;\n\n public function __construct(\n private readonly int $activityId,\n private readonly CrmObject $crmObject,\n ) {\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function timeout(): int\n {\n return 60; // 1 minute for the check\n }\n\n public function handle(\n ActivityRepository $activityRepository,\n Dispatcher $dispatcher,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[CheckAndRetryRemoteMatch] Cannot find activity.');\n }\n\n $hasMatch = match ($this->crmObject) {\n CrmObject::LEAD => $activity->getLead() !== null,\n CrmObject::CONTACT => $activity->getContact() !== null,\n CrmObject::OPPORTUNITY => $activity->getOpportunity() !== null,\n CrmObject::ACCOUNT => $activity->getAccount() !== null,\n default => false,\n };\n\n if ($hasMatch) {\n Log::info('[CheckAndRetryRemoteMatch] Local search successful, no remote search needed', [\n 'activity' => $this->activityId,\n 'crm_object' => $this->crmObject->value,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n\n return;\n }\n\n Log::info('[CheckAndRetryRemoteMatch] Local search found no matches, dispatching remote search', [\n 'activity' => $this->activityId,\n 'crm_object' => $this->crmObject->value,\n ]);\n\n // Dispatch remote search job\n $dispatcher->dispatch(\n new MatchActivityCrmData(\n activityId: $this->activityId,\n fromConfiguration: null,\n remoteSearch: true,\n )\n );\n }\n}","role_description":"text 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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8180658869652629308
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click
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accessibility
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Illuminate\Bus\Dispatcher;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Enums\CrmObject;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Repositories\ActivityRepository;
class CheckAndRetryRemoteMatch extends Job implements ShouldQueue
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 1;
public function __construct(
private readonly int $activityId,
private readonly CrmObject $crmObject,
) {
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function timeout(): int
{
return 60; // 1 minute for the check
}
public function handle(
ActivityRepository $activityRepository,
Dispatcher $dispatcher,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[CheckAndRetryRemoteMatch] Cannot find activity.');
}
$hasMatch = match ($this->crmObject) {
CrmObject::LEAD => $activity->getLead() !== null,
CrmObject::CONTACT => $activity->getContact() !== null,
CrmObject::OPPORTUNITY => $activity->getOpportunity() !== null,
CrmObject::ACCOUNT => $activity->getAccount() !== null,
default => false,
};
if ($hasMatch) {
Log::info('[CheckAndRetryRemoteMatch] Local search successful, no remote search needed', [
'activity' => $this->activityId,
'crm_object' => $this->crmObject->value,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
return;
}
Log::info('[CheckAndRetryRemoteMatch] Local search found no matches, dispatching remote search', [
'activity' => $this->activityId,
'crm_object' => $this->crmObject->value,
]);
// Dispatch remote search job
$dispatcher->dispatch(
new MatchActivityCrmData(
activityId: $this->activityId,
fromConfiguration: null,
remoteSearch: true,
)
);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $thi...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Illuminate\Bus\Dispatcher;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Enums\CrmObject;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Repositories\ActivityRepository;
class CheckAndRetryRemoteMatch extends Job implements ShouldQueue
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 1;
public function __construct(
private readonly int $activityId,
private readonly CrmObject $crmObject,
) {
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function timeout(): int
{
return 60; // 1 minute for the check
}
public function handle(
ActivityRepository $activityRepository,
Dispatcher $dispatcher,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[CheckAndRetryRemoteMatch] Cannot find activity.');
}
$hasMatch = match ($this->crmObject) {
CrmObject::LEAD => $activity->getLead() !== null,
CrmObject::CONTACT => $activity->getContact() !== null,
CrmObject::OPPORTUNITY => $activity->getOpportunity() !== null,
CrmObject::ACCOUNT => $activity->getAccount() !== null,
default => false,
};
if ($hasMatch) {
Log::info('[CheckAndRetryRemoteMatch] Local search successful, no remote search needed', [
'activity' => $this->activityId,
'crm_object' => $this->crmObject->value,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
return;
}
Log::info('[CheckAndRetryRemoteMatch] Local search found no matches, dispatching remote search', [
'activity' => $this->activityId,
'crm_object' => $this->crmObject->value,
]);
// Dispatch remote search job
$dispatcher->dispatch(
new MatchActivityCrmData(
activityId: $this->activityId,
fromConfiguration: null,
remoteSearch: true,
)
);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $thi...
|
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$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function timeout(): int\n {\n return 60; // 1 minute for the check\n }\n\n public function handle(\n ActivityRepository $activityRepository,\n Dispatcher $dispatcher,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[CheckAndRetryRemoteMatch] Cannot find activity.');\n }\n\n $hasMatch = match ($this->crmObject) {\n CrmObject::LEAD => $activity->getLead() !== null,\n CrmObject::CONTACT => $activity->getContact() !== null,\n CrmObject::OPPORTUNITY => $activity->getOpportunity() !== null,\n CrmObject::ACCOUNT => $activity->getAccount() !== null,\n default => false,\n };\n\n if ($hasMatch) {\n Log::info('[CheckAndRetryRemoteMatch] Local search successful, no remote search needed', [\n 'activity' => $this->activityId,\n 'crm_object' => $this->crmObject->value,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => 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Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Enums\\CrmObject;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Repositories\\ActivityRepository;\n\nclass CheckAndRetryRemoteMatch extends Job implements ShouldQueue\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 1;\n\n public function __construct(\n private readonly int $activityId,\n private readonly CrmObject $crmObject,\n ) {\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function timeout(): int\n {\n return 60; // 1 minute for the check\n }\n\n public function handle(\n ActivityRepository $activityRepository,\n Dispatcher $dispatcher,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[CheckAndRetryRemoteMatch] Cannot find activity.');\n }\n\n $hasMatch = match ($this->crmObject) {\n CrmObject::LEAD => $activity->getLead() !== null,\n 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fromConfiguration: null,\n remoteSearch: true,\n )\n );\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Highlighted Error","depth":4,"bounds":{"left":0.7240692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73138297,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8180658869652629308
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click
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accessibility
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Illuminate\Bus\Dispatcher;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Enums\CrmObject;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Repositories\ActivityRepository;
class CheckAndRetryRemoteMatch extends Job implements ShouldQueue
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 1;
public function __construct(
private readonly int $activityId,
private readonly CrmObject $crmObject,
) {
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function timeout(): int
{
return 60; // 1 minute for the check
}
public function handle(
ActivityRepository $activityRepository,
Dispatcher $dispatcher,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[CheckAndRetryRemoteMatch] Cannot find activity.');
}
$hasMatch = match ($this->crmObject) {
CrmObject::LEAD => $activity->getLead() !== null,
CrmObject::CONTACT => $activity->getContact() !== null,
CrmObject::OPPORTUNITY => $activity->getOpportunity() !== null,
CrmObject::ACCOUNT => $activity->getAccount() !== null,
default => false,
};
if ($hasMatch) {
Log::info('[CheckAndRetryRemoteMatch] Local search successful, no remote search needed', [
'activity' => $this->activityId,
'crm_object' => $this->crmObject->value,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
return;
}
Log::info('[CheckAndRetryRemoteMatch] Local search found no matches, dispatching remote search', [
'activity' => $this->activityId,
'crm_object' => $this->crmObject->value,
]);
// Dispatch remote search job
$dispatcher->dispatch(
new MatchActivityCrmData(
activityId: $this->activityId,
fromConfiguration: null,
remoteSearch: true,
)
);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $thi...
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/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/Journal
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/OpportunitySyncStrategy
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/Webhook
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/Users/lukas/jiminny/app
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/Users/lukas/jiminny/app/app/Exceptions/Crm
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/Users/lukas/jiminny/app/vendor/laravel/framework/src/Illuminate/Redis/Connections
/Users/lukas/jiminny/app/app/Http/Controllers/Settings/Teams
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/Webhook/Traits
/Users/lukas/jiminny/app/vendor/laravel/framework/src/Illuminate/Broadcasting
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Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
Directory
Scope
Module...
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43105
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NULL
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NULL
|
NULL
|
|
43109
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1576
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17
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2026-05-14T12:25:43.450233+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-14/1778 /Users/lukas/.screenpipe/data/data/2026-05-14/1778761543450_m2.jpg...
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PhpStorm
|
|
1
|
NULL
|
monitor_2
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NULL
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NULL
|
NULL
|
NULL
|
Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
Directory
Scope
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/Users/lukas/jiminny/app/app/Services/Kiosk/AutomatedReports...
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click
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accessibility
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Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
Directory
Scope
Module
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Jobs/Crm
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/Users/lukas/jiminny/app/app/Listeners/Nudges/UserPilot
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Jobs/Middleware
/Users/lukas/jiminny/app/app/Listeners/AutomatedReports/UserPilot
/Users/lukas/jiminny/app/app/Services/Kiosk/AutomatedReports...
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NULL
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NULL
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NULL
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NULL
|
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43108
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1575
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17
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2026-05-14T12:25:43.450257+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-14/1778 /Users/lukas/.screenpipe/data/data/2026-05-14/1778761543450_m1.jpg...
|
PhpStorm
|
|
1
|
NULL
|
monitor_1
|
NULL
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NULL
|
NULL
|
NULL
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Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
Directory
Scope
Module
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Listeners/Crm
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/Users/lukas/jiminny/app/app/Repositories/Crm
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/Users/lukas/jiminny/app/app/Services/Calendar/Command
/Users/lukas/jiminny/app/app/Console/Commands
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/Users/lukas/jiminny/app/app/Http/Controllers
/Users/lukas/jiminny/app/app/Events/Nudges
/Users/lukas/jiminny/app/app/Listeners/Nudges/UserPilot
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Jobs/Middleware
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/Users/lukas/jiminny/app/app/Services/Kiosk/AutomatedReports
/Users/lukas/jiminny/app/app/Jobs/Crm/Delete
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/Users/lukas/jiminny/app/app/Listeners/Activities/Coaching/UserPilot...
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Find in Files
37 matches in 4 files
File mask:
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37 matches in 4 files
File mask:
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Filter Search Results
Pin Window
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Replace History
Replace
New Line
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In Project
Module
Directory
Scope
Module
/Users/lukas/jiminny/app/app/Jobs/Crm
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PhpStorm
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Find in Files
37 matches in 4 files
File mask:
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37 matches in 4 files
File mask:
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*.php
Auto
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Filter Search Results
Pin Window
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CheckAndRetryRemoteMatch
New Line
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Words
Regex
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Replace
New Line
Preserve case
In Project
Module
Directory
Scope
Module
/Users/lukas/jiminny/app/app/Jobs/Crm
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/Users/lukas/jiminny/app/app/Services/Crm/DecorateActivity
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/Users/lukas/jiminny/app/app/Component/MeetingBot
/Users/lukas/jiminny/app/app/Services/Activity/RingCentral...
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/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Listeners/Crm
/Users/lukas/jiminny/app/app/Events/Playbooks
/Users/lukas/jiminny/app/app/Repositories/Crm
/Users/lukas/jiminny/app/app/Contracts/ES/Events
/Users/lukas/jiminny/app/app/Services/Calendar/Command
/Users/lukas/jiminny/app/app/Console/Commands
/Users/lukas/jiminny/app/app/Console/Commands/Activities
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/Users/lukas/jiminny/app/app/Jobs/Mailbox
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/Users/lukas/jiminny/app/app/Events/Nudges
/Users/lukas/jiminny/app/app/Listeners/Nudges/UserPilot
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Jobs/Middleware
/Users/lukas/jiminny/app/app/Listeners/AutomatedReports/UserPilot
/Users/lukas/jiminny/app/app/Services/Kiosk/AutomatedReports
/Users/lukas/jiminny/app/app/Jobs/Crm/Delete
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/ServiceTraits
/Users/lukas/jiminny/app/app/Exceptions
/Users/lukas/jiminny/app/app/Component/Queue/Job
/Users/lukas/jiminny/app/app/Events/Crm
/Users/lukas/jiminny/app/app/Jobs/AutomatedReports
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/Users/lukas/jiminny/app/app/Jobs/Activity/PushSummaryToCrm
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/Users/lukas/jiminny/app/app/Services/Crm/Salesforce
/Users/lukas/jiminny/app/app/Providers
/Users/lukas/jiminny/app/app/Services/Crm/IntegrationApp
/Users/lukas/jiminny/app/app/Events/Activities/Crm
/Users/lukas/jiminny/app/app/Listeners/Playbooks
/Users/lukas/jiminny/app/app/Console/Commands/Crm
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/Users/lukas/jiminny/app/app/Listeners/Activities/Conferences/UserPilot
/Users/lukas/jiminny/app/app/Http/Controllers/Webhook
/Users/lukas/jiminny/app/resources/views/emails/reports
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/Users/lukas/jiminny/app/app/Repositories
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/Users/lukas/jiminny/app/app/Component/MeetingBot
/Users/lukas/jiminny/app/app/Services/Activity/RingCentral...
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/Users/lukas/.screenpipe/data/data/2026-05-14/1778 /Users/lukas/.screenpipe/data/data/2026-05-14/1778761552979_m1.jpg...
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PhpStorm
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monitor_1
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Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
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/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Listeners/Crm
/Users/lukas/jiminny/app/app/Events/Playbooks
/Users/lukas/jiminny/app/app/Repositories/Crm
/Users/lukas/jiminny/app/app/Contracts/ES/Events
/Users/lukas/jiminny/app/app/Services/Calendar/Command
/Users/lukas/jiminny/app/app/Console/Commands
/Users/lukas/jiminny/app/app/Console/Commands/Activities
/Users/lukas/jiminny/app/app/Component/ElasticSearch/Service
/Users/lukas/jiminny/app/app/Jobs/Mailbox
/Users/lukas/jiminny/app/app/Events/AutomatedReports
/Users/lukas/jiminny/app/app/Http/Controllers
/Users/lukas/jiminny/app/app/Events/Nudges
/Users/lukas/jiminny/app/app/Listeners/Nudges/UserPilot
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Jobs/Middleware
/Users/lukas/jiminny/app/app/Listeners/AutomatedReports/UserPilot
/Users/lukas/jiminny/app/app/Services/Kiosk/AutomatedReports
/Users/lukas/jiminny/app/app/Jobs/Crm/Delete
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/ServiceTraits
/Users/lukas/jiminny/app/app/Exceptions
/Users/lukas/jiminny/app/app/Jobs/Crm
Select Directory
Scope
Edit Scopes
Usages
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch; in RematchActivityOnCrmObjectDetachTest.php 11
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 64
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 96
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 128
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 160
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 281
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 305
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 381
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 415
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 449
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 482
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 508
class CheckAndRetryRemoteMatch extends Job implements ShouldQueue in CheckAndRetryRemoteMatch.php 18...
|
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5302215725865842785
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6349194152251178446
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click
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accessibility
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NULL
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Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
Directory
Scope
Module
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Listeners/Crm
/Users/lukas/jiminny/app/app/Events/Playbooks
/Users/lukas/jiminny/app/app/Repositories/Crm
/Users/lukas/jiminny/app/app/Contracts/ES/Events
/Users/lukas/jiminny/app/app/Services/Calendar/Command
/Users/lukas/jiminny/app/app/Console/Commands
/Users/lukas/jiminny/app/app/Console/Commands/Activities
/Users/lukas/jiminny/app/app/Component/ElasticSearch/Service
/Users/lukas/jiminny/app/app/Jobs/Mailbox
/Users/lukas/jiminny/app/app/Events/AutomatedReports
/Users/lukas/jiminny/app/app/Http/Controllers
/Users/lukas/jiminny/app/app/Events/Nudges
/Users/lukas/jiminny/app/app/Listeners/Nudges/UserPilot
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Jobs/Middleware
/Users/lukas/jiminny/app/app/Listeners/AutomatedReports/UserPilot
/Users/lukas/jiminny/app/app/Services/Kiosk/AutomatedReports
/Users/lukas/jiminny/app/app/Jobs/Crm/Delete
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/ServiceTraits
/Users/lukas/jiminny/app/app/Exceptions
/Users/lukas/jiminny/app/app/Jobs/Crm
Select Directory
Scope
Edit Scopes
Usages
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch; in RematchActivityOnCrmObjectDetachTest.php 11
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 64
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 96
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 128
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 160
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 281
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 305
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 381
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 415
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 449
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 482
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 508
class CheckAndRetryRemoteMatch extends Job implements ShouldQueue in CheckAndRetryRemoteMatch.php 18...
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NULL
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NULL
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NULL
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NULL
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43113
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1576
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19
|
2026-05-14T12:25:52.984999+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-14/1778 /Users/lukas/.screenpipe/data/data/2026-05-14/1778761552984_m2.jpg...
|
PhpStorm
|
|
1
|
NULL
|
monitor_2
|
NULL
|
NULL
|
NULL
|
NULL
|
Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
Directory
Scope
Module
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Listeners/Crm
/Users/lukas/jiminny/app/app/Events/Playbooks
/Users/lukas/jiminny/app/app/Repositories/Crm
/Users/lukas/jiminny/app/app/Contracts/ES/Events
/Users/lukas/jiminny/app/app/Services/Calendar/Command
/Users/lukas/jiminny/app/app/Console/Commands
/Users/lukas/jiminny/app/app/Console/Commands/Activities
/Users/lukas/jiminny/app/app/Component/ElasticSearch/Service
/Users/lukas/jiminny/app/app/Jobs/Mailbox
/Users/lukas/jiminny/app/app/Events/AutomatedReports
/Users/lukas/jiminny/app/app/Http/Controllers
/Users/lukas/jiminny/app/app/Events/Nudges
/Users/lukas/jiminny/app/app/Listeners/Nudges/UserPilot
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Jobs/Middleware
/Users/lukas/jiminny/app/app/Jobs/Crm
Select Directory
Scope
Edit Scopes
Usages
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch; in RematchActivityOnCrmObjectDetachTest.php 11
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 64
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 96
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 128
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 160
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 281
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 305
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 381
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 415
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 449
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 482
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 508
class CheckAndRetryRemoteMatch extends Job implements ShouldQueue in CheckAndRetryRemoteMatch.php 18
throw new InvalidArgumentException('[CheckAndRetryRemoteMatch] Cannot find activity.'); in CheckAndRetryRemoteMatch.php 43
Log::info('[CheckAndRetryRemoteMatch] Local search successful, no remote search needed', [ in CheckAndRetryRemoteMatch.php 55
Log::info('[CheckAndRetryRemoteMatch] Local search found no matches, dispatching remote search', [ in CheckAndRetryRemoteMatch.php 68
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch; in RematchActivityOnCrmObjectDetach.php 11
new CheckAndRetryRemoteMatch( in RematchActivityOnCrmObjectDetach.php 76
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch; in CheckAndRetryRemoteMatchTest.php 11
class CheckAndRetryRemoteMatchTest extends TestCase in CheckAndRetryRemoteMatchTest.php 23
$job = new CheckAndRetryRemoteMatch(123, CrmObject::LEAD); in CheckAndRetryRemoteMatchTest.php 38
$job = new CheckAndRetryRemoteMatch(123, CrmObject::LEAD); in CheckAndRetryRemoteMatchTest.php 45...
|
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2004187149532512283
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5484503023921807342
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click
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accessibility
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NULL
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Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
Directory
Scope
Module
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Listeners/Crm
/Users/lukas/jiminny/app/app/Events/Playbooks
/Users/lukas/jiminny/app/app/Repositories/Crm
/Users/lukas/jiminny/app/app/Contracts/ES/Events
/Users/lukas/jiminny/app/app/Services/Calendar/Command
/Users/lukas/jiminny/app/app/Console/Commands
/Users/lukas/jiminny/app/app/Console/Commands/Activities
/Users/lukas/jiminny/app/app/Component/ElasticSearch/Service
/Users/lukas/jiminny/app/app/Jobs/Mailbox
/Users/lukas/jiminny/app/app/Events/AutomatedReports
/Users/lukas/jiminny/app/app/Http/Controllers
/Users/lukas/jiminny/app/app/Events/Nudges
/Users/lukas/jiminny/app/app/Listeners/Nudges/UserPilot
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Jobs/Middleware
/Users/lukas/jiminny/app/app/Jobs/Crm
Select Directory
Scope
Edit Scopes
Usages
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch; in RematchActivityOnCrmObjectDetachTest.php 11
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 64
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 96
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 128
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 160
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 281
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 305
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 381
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 415
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 449
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 482
function (CheckAndRetryRemoteMatch $job) { in RematchActivityOnCrmObjectDetachTest.php 508
class CheckAndRetryRemoteMatch extends Job implements ShouldQueue in CheckAndRetryRemoteMatch.php 18
throw new InvalidArgumentException('[CheckAndRetryRemoteMatch] Cannot find activity.'); in CheckAndRetryRemoteMatch.php 43
Log::info('[CheckAndRetryRemoteMatch] Local search successful, no remote search needed', [ in CheckAndRetryRemoteMatch.php 55
Log::info('[CheckAndRetryRemoteMatch] Local search found no matches, dispatching remote search', [ in CheckAndRetryRemoteMatch.php 68
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch; in RematchActivityOnCrmObjectDetach.php 11
new CheckAndRetryRemoteMatch( in RematchActivityOnCrmObjectDetach.php 76
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch; in CheckAndRetryRemoteMatchTest.php 11
class CheckAndRetryRemoteMatchTest extends TestCase in CheckAndRetryRemoteMatchTest.php 23
$job = new CheckAndRetryRemoteMatch(123, CrmObject::LEAD); in CheckAndRetryRemoteMatchTest.php 38
$job = new CheckAndRetryRemoteMatch(123, CrmObject::LEAD); in CheckAndRetryRemoteMatchTest.php 45...
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43115
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1576
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2026-05-14T12:25:54.105088+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-14/1778 /Users/lukas/.screenpipe/data/data/2026-05-14/1778761554105_m2.jpg...
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PhpStorm
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1
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NULL
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
Directory
Scope
Module
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Listeners/Crm
/Users/lukas/jiminny/app/app/Events/Playbooks
/Users/lukas/jiminny/app/app/Repositories/Crm
/Users/lukas/jiminny/app/app/Contracts/ES/Events
/Users/lukas/jiminny/app/app/Services/Calendar/Command
/Users/lukas/jiminny/app/app/Console/Commands
/Users/lukas/jiminny/app/app/Console/Commands/Activities
/Users/lukas/jiminny/app/app/Component/ElasticSearch/Service
/Users/lukas/jiminny/app/app/Jobs/Mailbox
/Users/lukas/jiminny/app/app/Events/AutomatedReports
/Users/lukas/jiminny/app/app/Http/Controllers
/Users/lukas/jiminny/app/app/Events/Nudges
/Users/lukas/jiminny/app/app/Listeners/Nudges/UserPilot
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Jobs/Middleware
/Users/lukas/jiminny/app/app/Listeners/AutomatedReports/UserPilot
/Users/lukas/jiminny/app/app/Services/Kiosk/AutomatedReports
/Users/lukas/jiminny/app/app/Jobs/Crm/Delete
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/ServiceTraits
/Users/lukas/jiminny/app/app/Exceptions
/Users/lukas/jiminny/app/app/Component/Queue/Job
/Users/lukas/jiminny/app/app/Events/Crm
/Users/lukas/jiminny/app/app/Jobs/AutomatedReports
/Users/lukas/jiminny/app/app/Listeners/Activities/Coaching/UserPilot
/Users/lukas/jiminny/app/app/Listeners/Activities/ActivityProvider/UserPilot
/Users/lukas/jiminny/app/app/Jobs/Activity/PushSummaryToCrm
/Users/lukas/jiminny/app/app/Http/Controllers/API/UserAutomatedReports
/Users/lukas/jiminny/app/app/Services/Crm/Salesforce
/Users/lukas/jiminny/app/app/Providers
/Users/lukas/jiminny/app/app/Services/Crm/IntegrationApp
/Users/lukas/jiminny/app/app/Events/Activities/Crm
/Users/lukas/jiminny/app/app/Listeners/Playbooks
/Users/lukas/jiminny/app/app/Console/Commands/Crm
/Users/lukas/jiminny/app/app/Services/Crm
/Users/lukas/jiminny/app/app/Console/Commands/Reports
/Users/lukas/jiminny/app/app/VO/Repository/OnDemandActivitySearch
/Users/lukas/jiminny/app/app/Listeners/Activities/Conferences/UserPilot
/Users/lukas/jiminny/app/app/Http/Controllers/Webhook
/Users/lukas/jiminny/app/resources/views/emails/reports
/Users/lukas/jiminny/app/app/Mail/Reports
/Users/lukas/jiminny/app/app/Repositories...
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Find in Files
37 matches in 4 files
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37 matches in 4 files
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Auto
*.php
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Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
Directory
Scope
Module
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PhpStorm
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Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
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Auto
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Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
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Preserve case
In Project
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Find in Files
37 matches in 4 files
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37 matches in 4 files
File mask:
*.php
*.php
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*.php
Filter Search Results
Pin Window
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CheckAndRetryRemoteMatch
New Line
Match case
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Replace History
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/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Listeners/Crm
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Find in Files
37 matches in 4 files
File mask:
*.p Find in Files
37 matches in 4 files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
CheckAndRetryRemoteMatch
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
Directory
Scope
Module
/Users/lukas/jiminny/app/app/Jobs/Crm
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/Users/lukas/jiminny/app/app/Listeners/Activities/Bots...
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/Users/lukas/jiminny/app/app/Listeners/Activities/Conferences...
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/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Listeners/Crm
/Users/lukas/jiminny/app/app/Events/Playbooks
/Users/lukas/jiminny/app/app/Repositories/Crm
/Users/lukas/jiminny/app/app/Contracts/ES/Events
/Users/lukas/jiminny/app/app/Services/Calendar/Command
/Users/lukas/jiminny/app/app/Console/Commands
/Users/lukas/jiminny/app/app/Console/Commands/Activities
/Users/lukas/jiminny/app/app/Component/ElasticSearch/Service
/Users/lukas/jiminny/app/app/Jobs/Mailbox
/Users/lukas/jiminny/app/app/Events/AutomatedReports
/Users/lukas/jiminny/app/app/Http/Controllers
/Users/lukas/jiminny/app/app/Events/Nudges
/Users/lukas/jiminny/app/app/Listeners/Nudges/UserPilot
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Jobs/Middleware
/Users/lukas/jiminny/app/app/Listeners/AutomatedReports/UserPilot
/Users/lukas/jiminny/app/app/Services/Kiosk/AutomatedReports
/Users/lukas/jiminny/app/app/Jobs/Crm/Delete
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/ServiceTraits
/Users/lukas/jiminny/app/app/Exceptions
/Users/lukas/jiminny/app/app/Component/Queue/Job
/Users/lukas/jiminny/app/app/Events/Crm
/Users/lukas/jiminny/app/app/Jobs/AutomatedReports
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/Users/lukas/jiminny/app/app/Listeners/Activities/ActivityProvider/UserPilot
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/Users/lukas/jiminny/app/app/Http/Controllers/API/UserAutomatedReports
/Users/lukas/jiminny/app/app/Services/Crm/Salesforce
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/Users/lukas/jiminny/app/app/Services/Crm/IntegrationApp
/Users/lukas/jiminny/app/app/Events/Activities/Crm
/Users/lukas/jiminny/app/app/Listeners/Playbooks
/Users/lukas/jiminny/app/app/Console/Commands/Crm
/Users/lukas/jiminny/app/app/Services/Crm
/Users/lukas/jiminny/app/app/Console/Commands/Reports
/Users/lukas/jiminny/app/app/VO/Repository/OnDemandActivitySearch
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/Users/lukas/jiminny/app/app/Jobs/Crm/Hubspot
/Users/lukas/jiminny/app/app/Component/DealInsights
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/Users/lukas/jiminny/app/app/Services/Crm/Helpers
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/Users/lukas/jiminny/app/app/Jobs/User
/Users/lukas/jiminny/app/app/Models/Activity
/Users/lukas/jiminny/app/tests/Unit/Services/Crm/Hubspot/Webhook
/Users/lukas/jiminny/app/app/Component/AiAutomation/Listeners/PendingAnalysis
/Users/lukas/jiminny/app/tests/Unit/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Component/ActivitySearch/FilterDefinition/DealInsights
/Users/lukas/jiminny/app/app/Services/Crm/DecorateActivity
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/Users/lukas/jiminny/app/app/Component/Sidekick
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faVsco.js – RematchActivityOnCrmObjectDetach.php
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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<?php
declare(strict_types=1);
namespace Jiminny\Listeners\Crm;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Support\Facades\Bus;
use Jiminny\Enums\CrmObject;
use Jiminny\Events\Crm\DetachActivityObject;
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Psr\Log\LoggerInterface;
readonly class RematchActivityOnCrmObjectDetach implements ShouldQueue
{
private const array SUPPORTED_OBJECTS = [
CrmObject::LEAD,
CrmObject::OPPORTUNITY,
CrmObject::CONTACT,
CrmObject::ACCOUNT,
];
public function __construct(
private LoggerInterface $logger,
) {
}
public function handle(DetachActivityObject $event): void
{
$crmObject = $event->getCrmObject();
$activity = $event->getActivity();
if ($activity->trashed()) {
$this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {
$this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if ($activity->isTypeConference() &&
! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)
) {
$this->logger
->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
$this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
Bus::chain([
new MatchActivityCrmData(
activityId: $activity->getId(),
fromConfiguration: null,
remoteSearch: false,
),
new CheckAndRetryRemoteMatch(
activityId: $activity->getId(),
crmObject: $crmObject,
),
])->dispatch();
}
}
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|
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Error","depth":4,"bounds":{"left":0.39361703,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.40093085,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Listeners\\Crm;\n\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Support\\Facades\\Bus;\nuse Jiminny\\Enums\\CrmObject;\nuse Jiminny\\Events\\Crm\\DetachActivityObject;\nuse Jiminny\\Jobs\\Crm\\CheckAndRetryRemoteMatch;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Psr\\Log\\LoggerInterface;\n\nreadonly class RematchActivityOnCrmObjectDetach implements ShouldQueue\n{\n private const array SUPPORTED_OBJECTS = [\n CrmObject::LEAD,\n CrmObject::OPPORTUNITY,\n CrmObject::CONTACT,\n CrmObject::ACCOUNT,\n ];\n\n public function __construct(\n private LoggerInterface $logger,\n ) {\n }\n\n public function handle(DetachActivityObject $event): void\n {\n $crmObject = $event->getCrmObject();\n $activity = $event->getActivity();\n\n if ($activity->trashed()) {\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {\n $this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if ($activity->isTypeConference() &&\n ! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)\n ) {\n $this->logger\n ->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n Bus::chain([\n new MatchActivityCrmData(\n activityId: $activity->getId(),\n fromConfiguration: null,\n remoteSearch: false,\n ),\n new CheckAndRetryRemoteMatch(\n activityId: $activity->getId(),\n crmObject: $crmObject,\n ),\n ])->dispatch();\n }\n}","depth":4,"bounds":{"left":0.1263298,"top":0.09736632,"width":0.28158244,"height":0.8818835},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Listeners\\Crm;\n\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Support\\Facades\\Bus;\nuse Jiminny\\Enums\\CrmObject;\nuse Jiminny\\Events\\Crm\\DetachActivityObject;\nuse Jiminny\\Jobs\\Crm\\CheckAndRetryRemoteMatch;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Psr\\Log\\LoggerInterface;\n\nreadonly class RematchActivityOnCrmObjectDetach implements ShouldQueue\n{\n private const array SUPPORTED_OBJECTS = [\n CrmObject::LEAD,\n CrmObject::OPPORTUNITY,\n CrmObject::CONTACT,\n CrmObject::ACCOUNT,\n ];\n\n public function __construct(\n private LoggerInterface $logger,\n ) {\n }\n\n public function handle(DetachActivityObject $event): void\n {\n $crmObject = $event->getCrmObject();\n $activity = $event->getActivity();\n\n if ($activity->trashed()) {\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {\n $this->logger->debug('[RematchActivityOnCrmObjectDetach] 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area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
|
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|
-2379022590098192184
|
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|
accessibility
|
NULL
|
Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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<?php
declare(strict_types=1);
namespace Jiminny\Listeners\Crm;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Support\Facades\Bus;
use Jiminny\Enums\CrmObject;
use Jiminny\Events\Crm\DetachActivityObject;
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Psr\Log\LoggerInterface;
readonly class RematchActivityOnCrmObjectDetach implements ShouldQueue
{
private const array SUPPORTED_OBJECTS = [
CrmObject::LEAD,
CrmObject::OPPORTUNITY,
CrmObject::CONTACT,
CrmObject::ACCOUNT,
];
public function __construct(
private LoggerInterface $logger,
) {
}
public function handle(DetachActivityObject $event): void
{
$crmObject = $event->getCrmObject();
$activity = $event->getActivity();
if ($activity->trashed()) {
$this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {
$this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if ($activity->isTypeConference() &&
! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)
) {
$this->logger
->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
$this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
Bus::chain([
new MatchActivityCrmData(
activityId: $activity->getId(),
fromConfiguration: null,
remoteSearch: false,
),
new CheckAndRetryRemoteMatch(
activityId: $activity->getId(),
crmObject: $crmObject,
),
])->dispatch();
}
}
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|
43117
|
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|
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|
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|
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|
2026-05-14T12:25:59.140746+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-14/1778 /Users/lukas/.screenpipe/data/data/2026-05-14/1778761559140_m2.jpg...
|
PhpStorm
|
faVsco.js – RematchActivityOnCrmObjectDetach.php
|
1
|
NULL
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monitor_2
|
NULL
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NULL
|
NULL
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NULL
|
Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
More Actions
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IDE and Project Settings
Sync Changes
Hide This Notification
Code changed:
Hide
4
Previous Highlighted Error
Next Highlighted Error
<?php
declare(strict_types=1);
namespace Jiminny\Listeners\Crm;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Support\Facades\Bus;
use Jiminny\Enums\CrmObject;
use Jiminny\Events\Crm\DetachActivityObject;
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Psr\Log\LoggerInterface;
readonly class RematchActivityOnCrmObjectDetach implements ShouldQueue
{
private const array SUPPORTED_OBJECTS = [
CrmObject::LEAD,
CrmObject::OPPORTUNITY,
CrmObject::CONTACT,
CrmObject::ACCOUNT,
];
public function __construct(
private LoggerInterface $logger,
) {
}
public function handle(DetachActivityObject $event): void
{
$crmObject = $event->getCrmObject();
$activity = $event->getActivity();
if ($activity->trashed()) {
$this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {
$this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if ($activity->isTypeConference() &&
! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)
) {
$this->logger
->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
$this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
Bus::chain([
new MatchActivityCrmData(
activityId: $activity->getId(),
fromConfiguration: null,
remoteSearch: false,
),
new CheckAndRetryRemoteMatch(
activityId: $activity->getId(),
crmObject: $crmObject,
),
])->dispatch();
}
}
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169
4
102
4
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
...
|
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Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.38397607,"top":0.10055866,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.39361703,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.40093085,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Listeners\\Crm;\n\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Support\\Facades\\Bus;\nuse Jiminny\\Enums\\CrmObject;\nuse Jiminny\\Events\\Crm\\DetachActivityObject;\nuse Jiminny\\Jobs\\Crm\\CheckAndRetryRemoteMatch;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Psr\\Log\\LoggerInterface;\n\nreadonly class RematchActivityOnCrmObjectDetach implements ShouldQueue\n{\n private const array SUPPORTED_OBJECTS = [\n CrmObject::LEAD,\n CrmObject::OPPORTUNITY,\n CrmObject::CONTACT,\n CrmObject::ACCOUNT,\n ];\n\n public function __construct(\n private LoggerInterface $logger,\n ) {\n }\n\n public function handle(DetachActivityObject $event): void\n {\n $crmObject = $event->getCrmObject();\n $activity = $event->getActivity();\n\n if ($activity->trashed()) {\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {\n $this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if ($activity->isTypeConference() &&\n ! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)\n ) {\n $this->logger\n ->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n Bus::chain([\n new MatchActivityCrmData(\n activityId: $activity->getId(),\n fromConfiguration: null,\n remoteSearch: false,\n ),\n new CheckAndRetryRemoteMatch(\n activityId: $activity->getId(),\n crmObject: $crmObject,\n ),\n ])->dispatch();\n }\n}","depth":4,"bounds":{"left":0.1263298,"top":0.09736632,"width":0.28158244,"height":0.8818835},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Listeners\\Crm;\n\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Support\\Facades\\Bus;\nuse Jiminny\\Enums\\CrmObject;\nuse Jiminny\\Events\\Crm\\DetachActivityObject;\nuse Jiminny\\Jobs\\Crm\\CheckAndRetryRemoteMatch;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Psr\\Log\\LoggerInterface;\n\nreadonly class RematchActivityOnCrmObjectDetach implements ShouldQueue\n{\n private const array SUPPORTED_OBJECTS = [\n CrmObject::LEAD,\n CrmObject::OPPORTUNITY,\n CrmObject::CONTACT,\n CrmObject::ACCOUNT,\n ];\n\n public function __construct(\n private LoggerInterface $logger,\n ) {\n }\n\n public function handle(DetachActivityObject $event): void\n {\n $crmObject = $event->getCrmObject();\n $activity = $event->getActivity();\n\n if ($activity->trashed()) {\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {\n $this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if ($activity->isTypeConference() &&\n ! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)\n ) {\n $this->logger\n ->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n Bus::chain([\n new MatchActivityCrmData(\n activityId: $activity->getId(),\n fromConfiguration: null,\n remoteSearch: false,\n ),\n new CheckAndRetryRemoteMatch(\n activityId: $activity->getId(),\n crmObject: $crmObject,\n ),\n ])->dispatch();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.6665558,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"169","depth":4,"bounds":{"left":0.6765292,"top":0.12529927,"width":0.011968086,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.69049203,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"102","depth":4,"bounds":{"left":0.70046544,"top":0.12529927,"width":0.011968086,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.7144282,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.7240692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73138297,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Listeners\Crm;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Support\Facades\Bus;
use Jiminny\Enums\CrmObject;
use Jiminny\Events\Crm\DetachActivityObject;
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Psr\Log\LoggerInterface;
readonly class RematchActivityOnCrmObjectDetach implements ShouldQueue
{
private const array SUPPORTED_OBJECTS = [
CrmObject::LEAD,
CrmObject::OPPORTUNITY,
CrmObject::CONTACT,
CrmObject::ACCOUNT,
];
public function __construct(
private LoggerInterface $logger,
) {
}
public function handle(DetachActivityObject $event): void
{
$crmObject = $event->getCrmObject();
$activity = $event->getActivity();
if ($activity->trashed()) {
$this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {
$this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if ($activity->isTypeConference() &&
! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)
) {
$this->logger
->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
$this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
Bus::chain([
new MatchActivityCrmData(
activityId: $activity->getId(),
fromConfiguration: null,
remoteSearch: false,
),
new CheckAndRetryRemoteMatch(
activityId: $activity->getId(),
crmObject: $crmObject,
),
])->dispatch();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Listeners\Crm;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Support\Facades\Bus;
use Jiminny\Enums\CrmObject;
use Jiminny\Events\Crm\DetachActivityObject;
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Psr\Log\LoggerInterface;
readonly class RematchActivityOnCrmObjectDetach implements ShouldQueue
{
private const array SUPPORTED_OBJECTS = [
CrmObject::LEAD,
CrmObject::OPPORTUNITY,
CrmObject::CONTACT,
CrmObject::ACCOUNT,
];
public function __construct(
private LoggerInterface $logger,
) {
}
public function handle(DetachActivityObject $event): void
{
$crmObject = $event->getCrmObject();
$activity = $event->getActivity();
if ($activity->trashed()) {
$this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {
$this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if ($activity->isTypeConference() &&
! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)
) {
$this->logger
->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
$this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
Bus::chain([
new MatchActivityCrmData(
activityId: $activity->getId(),
fromConfiguration: null,
remoteSearch: false,
),
new CheckAndRetryRemoteMatch(
activityId: $activity->getId(),
crmObject: $crmObject,
),
])->dispatch();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
...
|
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$crmObject->value,\n ]);\n\n return;\n }\n\n if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {\n $this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if ($activity->isTypeConference() &&\n ! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)\n ) {\n $this->logger\n ->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n Bus::chain([\n new MatchActivityCrmData(\n activityId: $activity->getId(),\n fromConfiguration: null,\n remoteSearch: false,\n ),\n new CheckAndRetryRemoteMatch(\n activityId: $activity->getId(),\n crmObject: $crmObject,\n ),\n ])->dispatch();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Listeners\\Crm;\n\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Support\\Facades\\Bus;\nuse Jiminny\\Enums\\CrmObject;\nuse Jiminny\\Events\\Crm\\DetachActivityObject;\nuse Jiminny\\Jobs\\Crm\\CheckAndRetryRemoteMatch;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Psr\\Log\\LoggerInterface;\n\nreadonly class RematchActivityOnCrmObjectDetach implements ShouldQueue\n{\n private const array SUPPORTED_OBJECTS = [\n CrmObject::LEAD,\n CrmObject::OPPORTUNITY,\n CrmObject::CONTACT,\n CrmObject::ACCOUNT,\n ];\n\n public function __construct(\n private LoggerInterface $logger,\n ) {\n }\n\n public function handle(DetachActivityObject $event): void\n {\n $crmObject = $event->getCrmObject();\n $activity = $event->getActivity();\n\n if ($activity->trashed()) {\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {\n $this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if ($activity->isTypeConference() &&\n ! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)\n ) {\n $this->logger\n ->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n Bus::chain([\n new MatchActivityCrmData(\n activityId: $activity->getId(),\n fromConfiguration: null,\n remoteSearch: false,\n ),\n new CheckAndRetryRemoteMatch(\n activityId: $activity->getId(),\n crmObject: $crmObject,\n ),\n ])->dispatch();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"169","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"102","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Listeners\Crm;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Support\Facades\Bus;
use Jiminny\Enums\CrmObject;
use Jiminny\Events\Crm\DetachActivityObject;
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Psr\Log\LoggerInterface;
readonly class RematchActivityOnCrmObjectDetach implements ShouldQueue
{
private const array SUPPORTED_OBJECTS = [
CrmObject::LEAD,
CrmObject::OPPORTUNITY,
CrmObject::CONTACT,
CrmObject::ACCOUNT,
];
public function __construct(
private LoggerInterface $logger,
) {
}
public function handle(DetachActivityObject $event): void
{
$crmObject = $event->getCrmObject();
$activity = $event->getActivity();
if ($activity->trashed()) {
$this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {
$this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if ($activity->isTypeConference() &&
! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)
) {
$this->logger
->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
$this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
Bus::chain([
new MatchActivityCrmData(
activityId: $activity->getId(),
fromConfiguration: null,
remoteSearch: false,
),
new CheckAndRetryRemoteMatch(
activityId: $activity->getId(),
crmObject: $crmObject,
),
])->dispatch();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Listeners\Crm;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Support\Facades\Bus;
use Jiminny\Enums\CrmObject;
use Jiminny\Events\Crm\DetachActivityObject;
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Psr\Log\LoggerInterface;
readonly class RematchActivityOnCrmObjectDetach implements ShouldQueue
{
private const array SUPPORTED_OBJECTS = [
CrmObject::LEAD,
CrmObject::OPPORTUNITY,
CrmObject::CONTACT,
CrmObject::ACCOUNT,
];
public function __construct(
private LoggerInterface $logger,
) {
}
public function handle(DetachActivityObject $event): void
{
$crmObject = $event->getCrmObject();
$activity = $event->getActivity();
if ($activity->trashed()) {
$this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {
$this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if ($activity->isTypeConference() &&
! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)
) {
$this->logger
->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
$this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
Bus::chain([
new MatchActivityCrmData(
activityId: $activity->getId(),
fromConfiguration: null,
remoteSearch: false,
),
new CheckAndRetryRemoteMatch(
activityId: $activity->getId(),
crmObject: $crmObject,
),
])->dispatch();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
...
|
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$crmObject->value,\n ]);\n\n return;\n }\n\n if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {\n $this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if ($activity->isTypeConference() &&\n ! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)\n ) {\n $this->logger\n ->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n Bus::chain([\n new MatchActivityCrmData(\n activityId: $activity->getId(),\n fromConfiguration: null,\n remoteSearch: false,\n ),\n new CheckAndRetryRemoteMatch(\n activityId: $activity->getId(),\n crmObject: $crmObject,\n ),\n ])->dispatch();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Listeners\\Crm;\n\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Support\\Facades\\Bus;\nuse Jiminny\\Enums\\CrmObject;\nuse Jiminny\\Events\\Crm\\DetachActivityObject;\nuse Jiminny\\Jobs\\Crm\\CheckAndRetryRemoteMatch;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Psr\\Log\\LoggerInterface;\n\nreadonly class RematchActivityOnCrmObjectDetach implements ShouldQueue\n{\n private const array SUPPORTED_OBJECTS = [\n CrmObject::LEAD,\n CrmObject::OPPORTUNITY,\n CrmObject::CONTACT,\n CrmObject::ACCOUNT,\n ];\n\n public function __construct(\n private LoggerInterface $logger,\n ) {\n }\n\n public function handle(DetachActivityObject $event): void\n {\n $crmObject = $event->getCrmObject();\n $activity = $event->getActivity();\n\n if ($activity->trashed()) {\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {\n $this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n if ($activity->isTypeConference() &&\n ! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)\n ) {\n $this->logger\n ->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n return;\n }\n\n $this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [\n 'activity' => $activity->getId(),\n 'crm_object' => $crmObject->value,\n ]);\n\n 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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Listeners\Crm;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Support\Facades\Bus;
use Jiminny\Enums\CrmObject;
use Jiminny\Events\Crm\DetachActivityObject;
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Psr\Log\LoggerInterface;
readonly class RematchActivityOnCrmObjectDetach implements ShouldQueue
{
private const array SUPPORTED_OBJECTS = [
CrmObject::LEAD,
CrmObject::OPPORTUNITY,
CrmObject::CONTACT,
CrmObject::ACCOUNT,
];
public function __construct(
private LoggerInterface $logger,
) {
}
public function handle(DetachActivityObject $event): void
{
$crmObject = $event->getCrmObject();
$activity = $event->getActivity();
if ($activity->trashed()) {
$this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {
$this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if ($activity->isTypeConference() &&
! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)
) {
$this->logger
->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
$this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
Bus::chain([
new MatchActivityCrmData(
activityId: $activity->getId(),
fromConfiguration: null,
remoteSearch: false,
),
new CheckAndRetryRemoteMatch(
activityId: $activity->getId(),
crmObject: $crmObject,
),
])->dispatch();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Listeners\Crm;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Support\Facades\Bus;
use Jiminny\Enums\CrmObject;
use Jiminny\Events\Crm\DetachActivityObject;
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Psr\Log\LoggerInterface;
readonly class RematchActivityOnCrmObjectDetach implements ShouldQueue
{
private const array SUPPORTED_OBJECTS = [
CrmObject::LEAD,
CrmObject::OPPORTUNITY,
CrmObject::CONTACT,
CrmObject::ACCOUNT,
];
public function __construct(
private LoggerInterface $logger,
) {
}
public function handle(DetachActivityObject $event): void
{
$crmObject = $event->getCrmObject();
$activity = $event->getActivity();
if ($activity->trashed()) {
$this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {
$this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if ($activity->isTypeConference() &&
! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)
) {
$this->logger
->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
$this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
Bus::chain([
new MatchActivityCrmData(
activityId: $activity->getId(),
fromConfiguration: null,
remoteSearch: false,
),
new CheckAndRetryRemoteMatch(
activityId: $activity->getId(),
crmObject: $crmObject,
),
])->dispatch();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
...
|
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Highlighted Error","depth":4,"bounds":{"left":0.7240692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73138297,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Listeners\Crm;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Support\Facades\Bus;
use Jiminny\Enums\CrmObject;
use Jiminny\Events\Crm\DetachActivityObject;
use Jiminny\Jobs\Crm\CheckAndRetryRemoteMatch;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Psr\Log\LoggerInterface;
readonly class RematchActivityOnCrmObjectDetach implements ShouldQueue
{
private const array SUPPORTED_OBJECTS = [
CrmObject::LEAD,
CrmObject::OPPORTUNITY,
CrmObject::CONTACT,
CrmObject::ACCOUNT,
];
public function __construct(
private LoggerInterface $logger,
) {
}
public function handle(DetachActivityObject $event): void
{
$crmObject = $event->getCrmObject();
$activity = $event->getActivity();
if ($activity->trashed()) {
$this->logger->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for soft-deleted activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if (! in_array($crmObject, self::SUPPORTED_OBJECTS, true)) {
$this->logger->debug('[RematchActivityOnCrmObjectDetach] Skipping rematch for CRM object type', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
if ($activity->isTypeConference() &&
! in_array($activity->getStatus(), Activity::FINITE_STATES_CONFERENCE, true)
) {
$this->logger
->info('[RematchActivityOnCrmObjectDetach] Skipping rematch for non-finite conference activity', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
return;
}
$this->logger->info('[RematchActivityOnCrmObjectDetach] Try to match new crm data for deleted object', [
'activity' => $activity->getId(),
'crm_object' => $crmObject->value,
]);
Bus::chain([
new MatchActivityCrmData(
activityId: $activity->getId(),
fromConfiguration: null,
remoteSearch: false,
),
new CheckAndRetryRemoteMatch(
activityId: $activity->getId(),
crmObject: $crmObject,
),
])->dispatch();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
...
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SlackFileEditViewGoHistoryWindowHomeDMSActivityFil SlackFileEditViewGoHistoryWindowHomeDMSActivityFilesLaterMoreJiminny ...# general# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi.Direct messagesP. Galya Dimitrova5. Vasil VasilevR. Aneliya AngelovaStefka StoyanovaTodor StamatovMario Georgiev. Nikolay Ivanovdo James Graham "N2. Stoyan TanevR. Steliyan Georgiev&. Petko KashinskiLukas Kovalik y...l:: AppsToastJira CloudHelp$ 0lhl100% <8• Thu 14 May 15:26:39→Describe what you are looking forVasil VasilevMessagesAdd canvasO Files& Pins +ние имаме някаква история на сделката, имаме стейдж по време на импорта на активититоно тоя стейдж го ползваме само за това тьрсене в on demand (edited)преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insightsимаме дата на отваряне и затваряне на сделказащо да не сложим и един маркер кога се е променил стейджатака в таймлайна ще се вижда "развитието" на тая сделкаLukas Kovalik 2:45 PMхм ами то дали да го няма вечеVasil Vasilev 2:45 PMняма гоLukas Kovalik 2:46 PMняма дано ВЕ си го врьщас тази цел точноVasil Vasilev 2:47 PMзнам, проверих, преди да предложа на Галя да ги покажемвЪЗМоЖНоно явно не е направеноVasil Vasilev 3:04 PMв крайна сметка тоя метод Activity:updateActivityCrmData се вика само при подмяна на opportunity, нали така?Lukas Kovalik 3:05 PMгледам го сегаMessage Vasil Vasilev+...
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SlackFileEditViewGoHistoryWindowHomeDMSActivityFil SlackFileEditViewGoHistoryWindowHomeDMSActivityFilesLaterMoreJiminny ...# general# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi.Direct messagesP. Galya Dimitrova5. Vasil VasilevR. Aneliya AngelovaStefka StoyanovaTodor StamatovMario Georgiev. Nikolay Ivanovdo James Graham "N2. Stoyan TanevR. Steliyan Georgiev&. Petko KashinskiLukas Kovalik y...l:: AppsToastJira CloudHelp$ 0lhl100% <8• Thu 14 May 15:26:39→Describe what you are looking forVasil VasilevMessagesAdd canvasO Files& Pins +ние имаме някаква история на сделката, имаме стейдж по време на импорта на активититоно тоя стейдж го ползваме само за това тьрсене в on demand (edited)преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insightsимаме дата на отваряне и затваряне на сделказащо да не сложим и един маркер кога се е променил стейджатака в таймлайна ще се вижда "развитието" на тая сделкаLukas Kovalik 2:45 PMхм ами то дали да го няма вечеVasil Vasilev 2:45 PMняма гоLukas Kovalik 2:46 PMняма дано ВЕ си го врьщас тази цел точноVasil Vasilev 2:47 PMзнам, проверих, преди да предложа на Галя да ги покажемвЪЗМоЖНоно явно не е направеноVasil Vasilev 3:04 PMв крайна сметка тоя метод Activity:updateActivityCrmData се вика само при подмяна на opportunity, нали така?Lukas Kovalik 3:05 PMгледам го сегаMessage Vasil Vasilev+...
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faVsco.js – RematchActivityOnCrmObjectDetach.php
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PhostormVIewINavicarecodeLaravelKeractorFV faVsco. PhostormVIewINavicarecodeLaravelKeractorFV faVsco.js( #12077 on JY-20903-update_activity-stage-on...haroledeyC) CreateRequestNotificatCo kematchActviyoncmmobjectbetach.pnp xC) CreateShareNotificatior• M Conterences> D Connections> @ Summary.> D UserPilot© AutoLogActivity.php© AutoLogCancelledActiv© AutoSyncActivity.php© MatchCrmObject.phpc Upoarecrmbata.onp• rollowino• Providers> Sessionsv Sms>@ Intercomv Planhat(C) CreateSmsReceived(C) CreateSmsSentevenlC) CreateReceivedNotificalC. SmsListener.ohoM SoftohoneC) DialerMetricsimoortedActi9 FlasticSearchMetricsRemo(c) CenerateSynortTokens nhi8 ImnortPemote Tracklistens(c) DlanhatActivitvl istener nhReindexForAccountListeneReindexForContactListene© ReindexForGroupLiStener./ 30ReindexForLeadListener.pG ReindexForOpportunityL15t 83C keindexroruserListener.orckesolverrovider.ono(c) SendExportEmall.phpc) SetupintearationAction.ph© UserPilotActivityListener.pC AuthontinatihnAutomatedReports→D calendarsv0 [EMAIL])ImoortActivitvivoes.oho(C) ImoortMetadata.oho(c) InitProfiles.ohoC)LavoutModifiedListener.ohc) 1avoutlindatedl istener oh@ RematchActivitvonCrmob(C) Recolve@wner nhns:on!declarelscrict-types=l)namespace Jiminny Listeners Crm:use ILluminate Contracts Oueue Shouldueue:use Illuminate Support Facades Bus:use Jiminny Enums Crmobnect,use Jaminnyzvents crm DetachActivirvobnect:use Jaminny.wooscrm.checkAndRetrvRemoteratch:use Jiminny Jobs Crm MatchActivitvcrmDatasuse Jiminny Models Activityuse Psr Loo LoggerInterface:readonly class RematchActivitv0nCrm0biectDetach imolements ShouldQueueprivate const array SUPPORTED_OBJECTS = [CrmObject::LEAD,Comlhriect:: OPPORTUNLIY,CrmObject::CONTACT,public function constructprivate LoqgerInterface $logger.• {...}public function handle(DetachActivity0biect Sevent): void...}Checked out IV.20902-undate activitv-ctade-on-onnortunitv-chande (26 minutes adol© MatchCrmObject.phpm 14 . V= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]& console [PROD]A console (EU]tiò accounts [EU]fii stages (EU]iiò teams [EU]ImporbotkecoraingJoo.org© Activity.php X©FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 M 102 24 ^191819191920192111922|— 192420912092epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrCreateParticinantaarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.Pantacinant "Indates narticinant CRM data* @param array(Lead|null,AccouncinuctUpporcunztuinuctconcact nuutstage null,string|null* Srecords* Qparam Participant Sparticipant participant the CRM data is associated withpublic function updateParticipantCrmData(array Srecords. Participant Sparticipant): voids...}* Jodates activitu CRi data* doaram arrausiLeadlnulz.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnull*} Srecordspublic function updateActivityCrmData(array Srecords): void// Extract the records.[Slead, Saccount, Sopportunity, $contact, $stagel = $records:Cnocolvon - C+hic-sae+lindatoCnmhataPocolvenf).sstrateqy = sresolver->resolveroractivity slead, scontact, saccountif (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required. checking we don't create a mixed lead/account record.kal100% L2• Thu 14 May 15:26:38U AskJiminnyReportActivityServiceTest vcascadePipedrive SDK EvaluaActivity Stage DiscrerImport CRM Activity T+0 ..•Flows 5, 6: DURING the call ((between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)Flow 4: Can happen ANY TIME - betore, during, or atter the call (days/weeks/months later)Flow 4 Detalled ExplanationLocation: CrmActivitvServilce::uodateCrmData (line 89When it happens: Can be triggered at ANY time after an activity exists, including:• Manual command execution: ActivitiesMatchCrmCl•CRM entity deletion: When a lead/contact/account/opportunitv is deleted from CRM via DeleteCrmEntitvTrait• Remote retry: CheckAndRetryRemoteMatch job when local search failsFlow breakdown:1. Triager points.• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the system•CheckAndRetryRemoteMatch - dispatched when local CRM search tails and remote search is needec2. ProcessMatchAct ivitvCrnData iob is dispatched with activity d• Job resets all CRM mappings on activity and participants (sets to null)Optionally switches CRM contiquration it fronConfiguration is providedCalls GrmictivitvService:..undatefrmhatal)• Service iterates through participants, pertorms CRM lookups (emall → phone → name → domainUodates particinant CRM data firstSelects best match trom all participantsCalls Activitv::uodateActivitvCrmData@ with best match2 Kev difference from other flows.• Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)•Can switch CRM contiguration (lines 193-213)Supports remote search (calls CRM APl if $remoteSearch = true )•Runs in a database transaction for atomicity•Can he triadered manualiv hv admin commandeA Ulce cacec• Fixing incorrect CRM matches after the fact•Re-matching when CRM contiguration changesPo-matchina whon CPM ontitioc aro dolotodBulk tixing activities for a date rangePetrvina failed remote CPM lookunc• Your included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (84-D)SWE-16•0 1.WN Windsurf Teamo11-22|UTE.8io 4 spaces...
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PhostormVIewINavicarecodeLaravelKeractorFV faVsco. PhostormVIewINavicarecodeLaravelKeractorFV faVsco.js( #12077 on JY-20903-update_activity-stage-on...haroledeyC) CreateRequestNotificatCo kematchActviyoncmmobjectbetach.pnp xC) CreateShareNotificatior• M Conterences> D Connections> @ Summary.> D UserPilot© AutoLogActivity.php© AutoLogCancelledActiv© AutoSyncActivity.php© MatchCrmObject.phpc Upoarecrmbata.onp• rollowino• Providers> Sessionsv Sms>@ Intercomv Planhat(C) CreateSmsReceived(C) CreateSmsSentevenlC) CreateReceivedNotificalC. SmsListener.ohoM SoftohoneC) DialerMetricsimoortedActi9 FlasticSearchMetricsRemo(c) CenerateSynortTokens nhi8 ImnortPemote Tracklistens(c) DlanhatActivitvl istener nhReindexForAccountListeneReindexForContactListene© ReindexForGroupLiStener./ 30ReindexForLeadListener.pG ReindexForOpportunityL15t 83C keindexroruserListener.orckesolverrovider.ono(c) SendExportEmall.phpc) SetupintearationAction.ph© UserPilotActivityListener.pC AuthontinatihnAutomatedReports→D calendarsv0 [EMAIL])ImoortActivitvivoes.oho(C) ImoortMetadata.oho(c) InitProfiles.ohoC)LavoutModifiedListener.ohc) 1avoutlindatedl istener oh@ RematchActivitvonCrmob(C) Recolve@wner nhns:on!declarelscrict-types=l)namespace Jiminny Listeners Crm:use ILluminate Contracts Oueue Shouldueue:use Illuminate Support Facades Bus:use Jiminny Enums Crmobnect,use Jaminnyzvents crm DetachActivirvobnect:use Jaminny.wooscrm.checkAndRetrvRemoteratch:use Jiminny Jobs Crm MatchActivitvcrmDatasuse Jiminny Models Activityuse Psr Loo LoggerInterface:readonly class RematchActivitv0nCrm0biectDetach imolements ShouldQueueprivate const array SUPPORTED_OBJECTS = [CrmObject::LEAD,Comlhriect:: OPPORTUNLIY,CrmObject::CONTACT,public function constructprivate LoqgerInterface $logger.• {...}public function handle(DetachActivity0biect Sevent): void...}Checked out IV.20902-undate activitv-ctade-on-onnortunitv-chande (26 minutes adol© MatchCrmObject.phpm 14 . V= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]& console [PROD]A console (EU]tiò accounts [EU]fii stages (EU]iiò teams [EU]ImporbotkecoraingJoo.org© Activity.php X©FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 M 102 24 ^191819191920192111922|— 192420912092epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrCreateParticinantaarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.Pantacinant "Indates narticinant CRM data* @param array(Lead|null,AccouncinuctUpporcunztuinuctconcact nuutstage null,string|null* Srecords* Qparam Participant Sparticipant participant the CRM data is associated withpublic function updateParticipantCrmData(array Srecords. Participant Sparticipant): voids...}* Jodates activitu CRi data* doaram arrausiLeadlnulz.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnull*} Srecordspublic function updateActivityCrmData(array Srecords): void// Extract the records.[Slead, Saccount, Sopportunity, $contact, $stagel = $records:Cnocolvon - C+hic-sae+lindatoCnmhataPocolvenf).sstrateqy = sresolver->resolveroractivity slead, scontact, saccountif (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required. checking we don't create a mixed lead/account record.kal100% L2• Thu 14 May 15:26:38U AskJiminnyReportActivityServiceTest vcascadePipedrive SDK EvaluaActivity Stage DiscrerImport CRM Activity T+0 ..•Flows 5, 6: DURING the call ((between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)Flow 4: Can happen ANY TIME - betore, during, or atter the call (days/weeks/months later)Flow 4 Detalled ExplanationLocation: CrmActivitvServilce::uodateCrmData (line 89When it happens: Can be triggered at ANY time after an activity exists, including:• Manual command execution: ActivitiesMatchCrmCl•CRM entity deletion: When a lead/contact/account/opportunitv is deleted from CRM via DeleteCrmEntitvTrait• Remote retry: CheckAndRetryRemoteMatch job when local search failsFlow breakdown:1. Triager points.• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the system•CheckAndRetryRemoteMatch - dispatched when local CRM search tails and remote search is needec2. ProcessMatchAct ivitvCrnData iob is dispatched with activity d• Job resets all CRM mappings on activity and participants (sets to null)Optionally switches CRM contiquration it fronConfiguration is providedCalls GrmictivitvService:..undatefrmhatal)• Service iterates through participants, pertorms CRM lookups (emall → phone → name → domainUodates particinant CRM data firstSelects best match trom all participantsCalls Activitv::uodateActivitvCrmData@ with best match2 Kev difference from other flows.• Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)•Can switch CRM contiguration (lines 193-213)Supports remote search (calls CRM APl if $remoteSearch = true )•Runs in a database transaction for atomicity•Can he triadered manualiv hv admin commandeA Ulce cacec• Fixing incorrect CRM matches after the fact•Re-matching when CRM contiguration changesPo-matchina whon CPM ontitioc aro dolotodBulk tixing activities for a date rangePetrvina failed remote CPM lookunc• Your included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (84-D)SWE-16•0 1.WN Windsurf Teamo11-22|UTE.8io 4 spaces...
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ActivitiesMatchCrmCommand
ActivitiesMatchCrmCommand.php .../app/Console/Commands/Activities/ActivitiesMatchCrmCommand.php, class
ActivitiesMatchCrmCommand.php .../app/Console/Commands/Activities/ActivitiesMatchCrmCommand.php, class
Console/Commands/Activities/ActivitiesMatchCrmCommand.php
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ActivitiesMatchCrmCommand
ActivitiesMatchCrmCommand.php .../app/Console/Commands/Activities/ActivitiesMatchCrmCommand.php, class
ActivitiesMatchCrmCommand.php .../app/Console/Commands/Activities/ActivitiesMatchCrmCommand.php, class
Console/Commands/Activities/ActivitiesMatchCrmCommand.php
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faVsco.js – ActivitiesMatchCrmCommand.php
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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PhostormVIewINavicarecodeLaravelKeractorFV faVsco.js( #12077 on JY-20903-update_activity-stage-on...haProiectyUserinvitationdro.onp> D SetupintegrationCo kematchactviyoncrmoojectbetach.ong> D Workflow© MatchCrmObject.php© ActivitiesMatchCrmConk?php©) ACuVlyDeletecomman© ActivityHardDeleteComC) AULOlOc OlcACtIViliesCo© ChangeActivitiesPlayboc) CheckPlavable.phpnamespace Jiminny Console commands Activitles:c copw.phpc) customerActivitiesexpo>use ...C) DeleteActivitiesForchui14NC) DeleteActivitiesForReteclass ActivitiesMatchCrmCommand extends CommandC)DeleterorcoachescomC) DownloadMissingiirackorotected Ssionature ='activitv.match-crm@ FixActivitiesOpportunits≤--teamide?C) HardDeleteActivities=orC) HardDeleteActivitiesTe:l--to=)C) HvdrateCallWithCrmba© HydrateDefaultActivity{--activityId=}{--matchFrom0therCrm}© InviteMeetingBot.php© IterateActivities.php© MigrateLocationFromC:{--remoteSearch}X--svnc?© MonitorDialerActivities(C) MonitorMeptinaCountepublic function handle: intf...h© MonitorMeetingEndCon 11© MonitorMeetingStartCo 112T MonitorMeetingTrait.ph© NotifyNotLogged.php© NotPlayableEmail.php© PreMeetingNotificationc) PremeetingReminder.pl© ProbeMediaSegmentsd© ReassianTranscriptCom® ReindexRecentActivitiec) RetrvProsoectsumman© SetProviderCapabilitiesC) StatusCount.oho@ SvncMissinaCallDisposC) UodateActivitvElasticStC) UodateSlasticSearch.oh• M Analvtics• IM Calendarsv MCrm> M Hubsnot• D IntegrationApp• M TraitsC) Addl avoutEntities.nhnC AutoloaDolavedComme(C Pockfillonnortunitvl IcaC RullbornCommandAhcti() RullbornDinaCommandlChecked out IV.20902-undate activitv-ctade-on-onnortunitv-chande (26 minutes adol© UpdateCrmData.phpLVAAV= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]& console [PROD]A console (EU]tiò accounts [EU]fii stages (EU]iiò teams [EU]ImporbotkecoraingJoo.org© Activity.php x© FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 X102 .4 ^191920912092epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrCreateParticinantaarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.Pantacinant "Indates narticinant CRM data* @param array(Lead|null,Accouncinuctupporcunztu nuel,contace nuetstage null,string|null*r Srecords* doaram Participant sparticipant participant the cri data 1s associated withpublic function updateParticipantCrmData(array Srecords. Participant Sparticipant): voids...}* Jodates activitu CRi data* aparam arrausLeadlnulz.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnull*} Srecordspublic function updateActivityCrmData(array Srecords): void// Extract the records.[Slead, Saccount, Sopportunity, $contact, $stagel = $records:Cnocolvon - C+hic-sae+lindatoCnmhataPocolven()•sstrateqy = sresolver-›resolveroractivity slead, scontact, saccount)if (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required, checking we don't create a mixed lead/account record.kal100% L2. Thu 14 May 15:26:43U AskJiminnyReportActivityServiceTest vcascadePipedrive SDK EvaluaActivity Stage DiscrerImport CRM Activity T+0 ..•Flows 5, 6: DURING the call ((between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)Flow 4: Can happen ANY TIME - betore, during, or after the call (days/weeks/months later)Flow 4 Detalled ExplanationLocation: CrmActivitvServilce::uodateCrmData (line 89When it happens: Can be triggered at ANY time after an activity exists, including:• Manual command execution: ActivitiesMatchCrmCi•CRM entity deletion: When a lead/contact/account/opportunitv is deleted from CRM via DeleteCrmEntitvTrait•kemote retry: checkAndRetryRemoteMatch Job when local search tallsFlow breakdown:1. Triager points.• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the system•CheckAndRetryRemoteMatch - dispatched when local CRM search tails and remote search is needec2. ProcessMatchAct ivitvCrnData iob is dispatched with activity d• Job resets all CRM mappings on activity and participants (sets to null)Optionally switches CRM contiquration it fronConfiguration is providedCalls GrmictivitvService:..undatefrmhatal)• Service iterates through participants, pertorms CRM lookups (emall → phone → name → domain)Uodates particinant CRM data firstSelects best match trom all participantsCalls Activitv::uodateActivitvCrmData@ with best match2 Kev difference from other flows.• Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)•Can switch CRM contiguration (lines 193-213)Supports remote search (calls CRM API if SremoteSearch = true )•Runs in a database transaction for atomicity•Can he triadered manualiv hv admin commandeA Ulce cacec• Fixing incorrect CRM matches after the fact•Re-matching when CRM contiguration changesPo-matchina whon CPM ontitioc aro dolotodBulk tixing activities for a date rangePetrvina failed remote CPM lookunc• Your included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (84-D)SWE-16•0 1.W Windsurf Team1-1.UTE.8Po 4 spaces...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
SlackFileEditViewGoHistoryWindowHomeDMSActivityFilesLaterMoreJiminny ...# general# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi.Direct messagesP. Galya Dimitrova5. Vasil VasilevR. Aneliya AngelovaStefka StoyanovaTodor StamatovMario Georgiev. Nikolay Ivanovdo James Graham "N2. Stoyan TanevR. Steliyan Georgiev&. Petko KashinskiLukas Kovalik y...l:: AppsToastJira CloudHelp$ 0lhl100% <8• Thu 14 May 15:26:43→Describe what you are looking forVasil VasilevMessagesAdd canvasO Files& Pins +ние имаме някаква история на сделката, имаме стейдж по време на импорта на активититоно тоя стейдж го ползваме само за това тьрсене в on demand (edited)преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insightsимаме дата на отваряне и затваряне на сделказащо да не сложим и един маркер кога се е променил стейджатака в таймлайна ще се вижда "развитието" на тая сделкаLukas Kovalik 2:45 PMхм ами то дали да го няма вечеVasil Vasilev 2:45 PMняма гоLukas Kovalik 2:46 PMняма дано ВЕ си го врьщас тази цел точноVasil Vasilev 2:47 PMзнам, проверих, преди да предложа на Галя да ги покажемвЪЗМоЖНоно явно не е направеноVasil Vasilev 3:04 PMв крайна сметка тоя метод Activity:updateActivityCrmData се вика само при подмяна на opportunity, нали така?Lukas Kovalik 3:05 PMгледам го сегаMessage Vasil Vasilev+...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
Sync Changes...
|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"#12077 on JY-20903-update_activity-stage-on…hange, menu","depth":5,"on_screen":true,"help_text":"Pull request #12077 exists for current branch JY-20903-update__activity-stage-on…hange","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 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Settings","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Console\\Commands\\Activities;\n\nuse Illuminate\\Support\\Facades\\Validator;\nuse Jiminny\\Console\\Commands\\Command;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Team;\nuse Symfony\\Component\\Console\\Command\\Command as CommandAlias;\n\nclass ActivitiesMatchCrmCommand extends Command\n{\n protected $signature = 'activity:match-crm\n {--teamId=}\n {--from=}\n {--to=}\n {--activityId=}\n {--matchFromOtherCrm}\n {--remoteSearch}\n {--sync}\n ';\n\n public function handle(): int\n {\n $teamId = $this->option('teamId');\n $from = $this->option('from');\n $to = $this->option('to');\n $matchFromOtherCrm = $this->option('matchFromOtherCrm');\n $remoteSearch = $this->option('remoteSearch');\n $activityId = $this->option('activityId');\n\n $validator = Validator::make(\n [\n 'teamId' => $teamId,\n 'from' => $from,\n 'to' => $to,\n 'matchFromOtherCrm' => $matchFromOtherCrm,\n 'activityId' => $activityId,\n 'remoteSearch' => $remoteSearch,\n ],\n [\n 'teamId' => ['required_without:activityId', 'numeric', 'nullable'],\n 'from' => ['required_without:activityId', 'date', 'nullable'],\n 'to' => ['required_without:activityId', 'date', 'nullable'],\n 'matchFromOtherCrm' => ['required', 'boolean'],\n 'remoteSearch' => ['required', 'boolean'],\n 'activityId' => ['numeric', 'nullable'],\n ]\n );\n\n if ($validator->fails()) {\n $this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . ' found.');\n\n $activityIds = [$activity->getId()];\n } else {\n $team = Team::find($teamId);\n if ($team === null) {\n $this->error('Cannot find team.');\n\n return CommandAlias::FAILURE;\n }\n\n $this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);\n\n $activities = Activity::select('activities.id')\n ->join('users', 'activities.user_id', '=', 'users.id')\n ->where('users.team_id', '=', $team->getId())\n ->whereBetween('activities.created_at', [$from, $to]);\n if ($matchFromOtherCrm) {\n $activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());\n }\n\n $activityIds = $activities->pluck('id');\n\n $this->info('Found activities: ' . $activityIds->count());\n }\n\n if (! $this->confirm('Do you want to continue?')) {\n die();\n }\n\n foreach ($activityIds as $activityId) {\n $this->dispatch(\n new MatchActivityCrmData(\n activityId: (int) $activityId,\n fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,\n remoteSearch: $remoteSearch,\n )\n );\n }\n\n return CommandAlias::SUCCESS;\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Console\\Commands\\Activities;\n\nuse Illuminate\\Support\\Facades\\Validator;\nuse Jiminny\\Console\\Commands\\Command;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Team;\nuse Symfony\\Component\\Console\\Command\\Command as CommandAlias;\n\nclass ActivitiesMatchCrmCommand extends Command\n{\n protected $signature = 'activity:match-crm\n {--teamId=}\n {--from=}\n {--to=}\n {--activityId=}\n {--matchFromOtherCrm}\n {--remoteSearch}\n {--sync}\n ';\n\n public function handle(): int\n {\n $teamId = $this->option('teamId');\n $from = $this->option('from');\n $to = $this->option('to');\n $matchFromOtherCrm = $this->option('matchFromOtherCrm');\n $remoteSearch = $this->option('remoteSearch');\n $activityId = $this->option('activityId');\n\n $validator = Validator::make(\n [\n 'teamId' => $teamId,\n 'from' => $from,\n 'to' => $to,\n 'matchFromOtherCrm' => $matchFromOtherCrm,\n 'activityId' => $activityId,\n 'remoteSearch' => $remoteSearch,\n ],\n [\n 'teamId' => ['required_without:activityId', 'numeric', 'nullable'],\n 'from' => ['required_without:activityId', 'date', 'nullable'],\n 'to' => ['required_without:activityId', 'date', 'nullable'],\n 'matchFromOtherCrm' => ['required', 'boolean'],\n 'remoteSearch' => ['required', 'boolean'],\n 'activityId' => ['numeric', 'nullable'],\n ]\n );\n\n if ($validator->fails()) {\n $this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . ' found.');\n\n $activityIds = [$activity->getId()];\n } else {\n $team = Team::find($teamId);\n if ($team === null) {\n $this->error('Cannot find team.');\n\n return CommandAlias::FAILURE;\n }\n\n $this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);\n\n $activities = Activity::select('activities.id')\n ->join('users', 'activities.user_id', '=', 'users.id')\n ->where('users.team_id', '=', $team->getId())\n ->whereBetween('activities.created_at', [$from, $to]);\n if ($matchFromOtherCrm) {\n $activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());\n }\n\n $activityIds = $activities->pluck('id');\n\n $this->info('Found activities: ' . $activityIds->count());\n }\n\n if (! $this->confirm('Do you want to continue?')) {\n die();\n }\n\n foreach ($activityIds as $activityId) {\n $this->dispatch(\n new MatchActivityCrmData(\n activityId: (int) $activityId,\n fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,\n remoteSearch: $remoteSearch,\n )\n );\n }\n\n return CommandAlias::SUCCESS;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false}]...
|
1508810084197380983
|
-8744677528123495868
|
click
|
accessibility
|
NULL
|
Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
Sync Changes
Hide This Notification
Code changed:
Hide
4
Previous Highlighted Error
Next Highlighted Error
<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
Sync Changes...
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43129
|
1576
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27
|
2026-05-14T12:26:47.778488+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-14/1778 /Users/lukas/.screenpipe/data/data/2026-05-14/1778761607778_m2.jpg...
|
PhpStorm
|
faVsco.js – ActivitiesMatchCrmCommand.php
|
1
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NULL
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monitor_2
|
NULL
|
NULL
|
NULL
|
NULL
|
Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
Sync Changes
Hide This Notification
Code changed:
Hide
4
Previous Highlighted Error
Next Highlighted Error
<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
Sync Changes
Hide This Notification
Code changed:
Hide...
|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"#12077 on JY-20903-update_activity-stage-on…hange, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.12566489,"height":0.025538707},"on_screen":true,"help_text":"Pull request #12077 exists for current branch JY-20903-update__activity-stage-on…hange","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.8081782,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"bounds":{"left":0.8234708,"top":0.019952115,"width":0.09208777,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9268617,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"bounds":{"left":0.9381649,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"bounds":{"left":0.96609044,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"bounds":{"left":0.9773936,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"bounds":{"left":0.9886968,"top":0.019952115,"width":0.011303186,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.38397607,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.39361703,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.40093085,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Console\\Commands\\Activities;\n\nuse Illuminate\\Support\\Facades\\Validator;\nuse Jiminny\\Console\\Commands\\Command;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Team;\nuse Symfony\\Component\\Console\\Command\\Command as CommandAlias;\n\nclass ActivitiesMatchCrmCommand extends Command\n{\n protected $signature = 'activity:match-crm\n {--teamId=}\n {--from=}\n {--to=}\n {--activityId=}\n {--matchFromOtherCrm}\n {--remoteSearch}\n {--sync}\n ';\n\n public function handle(): int\n {\n $teamId = $this->option('teamId');\n $from = $this->option('from');\n $to = $this->option('to');\n $matchFromOtherCrm = $this->option('matchFromOtherCrm');\n $remoteSearch = $this->option('remoteSearch');\n $activityId = $this->option('activityId');\n\n $validator = Validator::make(\n [\n 'teamId' => $teamId,\n 'from' => $from,\n 'to' => $to,\n 'matchFromOtherCrm' => $matchFromOtherCrm,\n 'activityId' => $activityId,\n 'remoteSearch' => $remoteSearch,\n ],\n [\n 'teamId' => ['required_without:activityId', 'numeric', 'nullable'],\n 'from' => ['required_without:activityId', 'date', 'nullable'],\n 'to' => ['required_without:activityId', 'date', 'nullable'],\n 'matchFromOtherCrm' => ['required', 'boolean'],\n 'remoteSearch' => ['required', 'boolean'],\n 'activityId' => ['numeric', 'nullable'],\n ]\n );\n\n if ($validator->fails()) {\n $this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . ' found.');\n\n $activityIds = [$activity->getId()];\n } else {\n $team = Team::find($teamId);\n if ($team === null) {\n $this->error('Cannot find team.');\n\n return CommandAlias::FAILURE;\n }\n\n $this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);\n\n $activities = Activity::select('activities.id')\n ->join('users', 'activities.user_id', '=', 'users.id')\n ->where('users.team_id', '=', $team->getId())\n ->whereBetween('activities.created_at', [$from, $to]);\n if ($matchFromOtherCrm) {\n $activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());\n }\n\n $activityIds = $activities->pluck('id');\n\n $this->info('Found activities: ' . $activityIds->count());\n }\n\n if (! $this->confirm('Do you want to continue?')) {\n die();\n }\n\n foreach ($activityIds as $activityId) {\n $this->dispatch(\n new MatchActivityCrmData(\n activityId: (int) $activityId,\n fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,\n remoteSearch: $remoteSearch,\n )\n );\n }\n\n return CommandAlias::SUCCESS;\n }\n}","depth":4,"bounds":{"left":0.1619016,"top":0.12210695,"width":0.3287899,"height":0.87789303},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Console\\Commands\\Activities;\n\nuse Illuminate\\Support\\Facades\\Validator;\nuse Jiminny\\Console\\Commands\\Command;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Team;\nuse Symfony\\Component\\Console\\Command\\Command as CommandAlias;\n\nclass ActivitiesMatchCrmCommand extends Command\n{\n protected $signature = 'activity:match-crm\n {--teamId=}\n {--from=}\n {--to=}\n {--activityId=}\n {--matchFromOtherCrm}\n {--remoteSearch}\n {--sync}\n ';\n\n public function handle(): int\n {\n $teamId = $this->option('teamId');\n $from = $this->option('from');\n $to = $this->option('to');\n $matchFromOtherCrm = $this->option('matchFromOtherCrm');\n $remoteSearch = $this->option('remoteSearch');\n $activityId = $this->option('activityId');\n\n $validator = Validator::make(\n [\n 'teamId' => $teamId,\n 'from' => $from,\n 'to' => $to,\n 'matchFromOtherCrm' => $matchFromOtherCrm,\n 'activityId' => $activityId,\n 'remoteSearch' => $remoteSearch,\n ],\n [\n 'teamId' => ['required_without:activityId', 'numeric', 'nullable'],\n 'from' => ['required_without:activityId', 'date', 'nullable'],\n 'to' => ['required_without:activityId', 'date', 'nullable'],\n 'matchFromOtherCrm' => ['required', 'boolean'],\n 'remoteSearch' => ['required', 'boolean'],\n 'activityId' => ['numeric', 'nullable'],\n ]\n );\n\n if ($validator->fails()) {\n $this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . ' found.');\n\n $activityIds = [$activity->getId()];\n } else {\n $team = Team::find($teamId);\n if ($team === null) {\n $this->error('Cannot find team.');\n\n return CommandAlias::FAILURE;\n }\n\n $this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);\n\n $activities = Activity::select('activities.id')\n ->join('users', 'activities.user_id', '=', 'users.id')\n ->where('users.team_id', '=', $team->getId())\n ->whereBetween('activities.created_at', [$from, $to]);\n if ($matchFromOtherCrm) {\n $activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());\n }\n\n $activityIds = $activities->pluck('id');\n\n $this->info('Found activities: ' . $activityIds->count());\n }\n\n if (! $this->confirm('Do you want to continue?')) {\n die();\n }\n\n foreach ($activityIds as $activityId) {\n $this->dispatch(\n new MatchActivityCrmData(\n activityId: (int) $activityId,\n fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,\n remoteSearch: $remoteSearch,\n )\n );\n }\n\n return CommandAlias::SUCCESS;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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|
accessibility
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NULL
|
Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
Sync Changes
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Code changed:
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/Users/lukas/.screenpipe/data/data/2026-05-14/1778 /Users/lukas/.screenpipe/data/data/2026-05-14/1778761608097_m1.jpg...
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faVsco.js – ActivitiesMatchCrmCommand.php
|
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|
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NULL
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NULL
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NULL
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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Hide This Notification
Code changed:
Hide
4
Previous Highlighted Error
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<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
...
|
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Jiminny\\Console\\Commands\\Activities;\n\nuse Illuminate\\Support\\Facades\\Validator;\nuse Jiminny\\Console\\Commands\\Command;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Team;\nuse Symfony\\Component\\Console\\Command\\Command as CommandAlias;\n\nclass ActivitiesMatchCrmCommand extends Command\n{\n protected $signature = 'activity:match-crm\n {--teamId=}\n {--from=}\n {--to=}\n {--activityId=}\n {--matchFromOtherCrm}\n {--remoteSearch}\n {--sync}\n ';\n\n public function handle(): int\n {\n $teamId = $this->option('teamId');\n $from = $this->option('from');\n $to = $this->option('to');\n $matchFromOtherCrm = $this->option('matchFromOtherCrm');\n $remoteSearch = $this->option('remoteSearch');\n $activityId = $this->option('activityId');\n\n $validator = Validator::make(\n [\n 'teamId' => $teamId,\n 'from' => $from,\n 'to' => $to,\n 'matchFromOtherCrm' => $matchFromOtherCrm,\n 'activityId' => $activityId,\n 'remoteSearch' => $remoteSearch,\n ],\n [\n 'teamId' => ['required_without:activityId', 'numeric', 'nullable'],\n 'from' => ['required_without:activityId', 'date', 'nullable'],\n 'to' => ['required_without:activityId', 'date', 'nullable'],\n 'matchFromOtherCrm' => ['required', 'boolean'],\n 'remoteSearch' => ['required', 'boolean'],\n 'activityId' => ['numeric', 'nullable'],\n ]\n );\n\n if ($validator->fails()) {\n $this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . ' found.');\n\n $activityIds = [$activity->getId()];\n } else {\n $team = Team::find($teamId);\n if ($team === null) {\n $this->error('Cannot find team.');\n\n return CommandAlias::FAILURE;\n }\n\n $this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);\n\n $activities = Activity::select('activities.id')\n ->join('users', 'activities.user_id', '=', 'users.id')\n ->where('users.team_id', '=', $team->getId())\n ->whereBetween('activities.created_at', [$from, $to]);\n if ($matchFromOtherCrm) {\n $activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());\n }\n\n $activityIds = $activities->pluck('id');\n\n $this->info('Found activities: ' . $activityIds->count());\n }\n\n if (! $this->confirm('Do you want to continue?')) {\n die();\n }\n\n foreach ($activityIds as $activityId) {\n $this->dispatch(\n new MatchActivityCrmData(\n activityId: (int) $activityId,\n fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,\n remoteSearch: $remoteSearch,\n )\n );\n }\n\n return CommandAlias::SUCCESS;\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Console\\Commands\\Activities;\n\nuse Illuminate\\Support\\Facades\\Validator;\nuse Jiminny\\Console\\Commands\\Command;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Team;\nuse Symfony\\Component\\Console\\Command\\Command as CommandAlias;\n\nclass ActivitiesMatchCrmCommand extends Command\n{\n protected $signature = 'activity:match-crm\n {--teamId=}\n {--from=}\n {--to=}\n {--activityId=}\n {--matchFromOtherCrm}\n {--remoteSearch}\n {--sync}\n ';\n\n public function handle(): int\n {\n $teamId = $this->option('teamId');\n $from = $this->option('from');\n $to = $this->option('to');\n $matchFromOtherCrm = $this->option('matchFromOtherCrm');\n $remoteSearch = $this->option('remoteSearch');\n $activityId = $this->option('activityId');\n\n $validator = Validator::make(\n [\n 'teamId' => $teamId,\n 'from' => $from,\n 'to' => $to,\n 'matchFromOtherCrm' => $matchFromOtherCrm,\n 'activityId' => $activityId,\n 'remoteSearch' => $remoteSearch,\n ],\n [\n 'teamId' => ['required_without:activityId', 'numeric', 'nullable'],\n 'from' => ['required_without:activityId', 'date', 'nullable'],\n 'to' => ['required_without:activityId', 'date', 'nullable'],\n 'matchFromOtherCrm' => ['required', 'boolean'],\n 'remoteSearch' => ['required', 'boolean'],\n 'activityId' => ['numeric', 'nullable'],\n ]\n );\n\n if ($validator->fails()) {\n $this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . 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' to ' . $to);\n\n $activities = Activity::select('activities.id')\n ->join('users', 'activities.user_id', '=', 'users.id')\n ->where('users.team_id', '=', $team->getId())\n ->whereBetween('activities.created_at', [$from, $to]);\n if ($matchFromOtherCrm) {\n $activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());\n }\n\n $activityIds = $activities->pluck('id');\n\n $this->info('Found activities: ' . $activityIds->count());\n }\n\n if (! $this->confirm('Do you want to continue?')) {\n die();\n }\n\n foreach ($activityIds as $activityId) {\n $this->dispatch(\n new MatchActivityCrmData(\n activityId: (int) $activityId,\n fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,\n remoteSearch: $remoteSearch,\n )\n );\n }\n\n return CommandAlias::SUCCESS;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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7036744564300523324
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click
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accessibility
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NULL
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
...
|
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$this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . 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Highlighted Error","depth":4,"bounds":{"left":0.7240692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73138297,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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7036744564300523324
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click
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accessibility
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NULL
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
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faVsco.js – ActivitiesMatchCrmCommand.php
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PhostormINavicarecodeFV faVsco.js( #12077 on JY-20 PhostormINavicarecodeFV faVsco.js( #12077 on JY-20903-update_activity-stage-on....Proiect vUserinvitationdro.onp> D SetupintegrationCo kematchactviyoncrmoojectbetach.ong© ActivitiesMatchCrmCommand.php X> D WorkflowC) ActivitiocMatchCrmCon©) ACuVlyDeletecommanclass Acclvicleshacchurmcommana excenas commana© ActivityHardDeleteComoubulc tunccion nandled. 1nu© UpdateCrmData.php94()Ơ&a AutoloaDolavedComme(C Pockfillonnortunitvl IcaC RullbornCommandAhel(e) RullbornDinaCommandllChecked out IV.20902-undate activitv-ctade-on-onnortunitv-chande (26 minutes adol= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]& HS_local [jiminny@localhost]& console [PROD]A console (EU]tiò accounts [EU]ii stages (EU]tid teams [EU]ImporbotkecoraingJoo.org© Activity.php x© FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 M 102 24 ^epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrCreateParticinantaarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.): Participant 1..3* Updates participant CRM data* @param arrayiLeadinuel,AccouncinuctUpporcunztuinuctconcact nuutstage null,string|null* Srecords* Qparam Participant Sparticipant participant the CRM data is associated withpublic function updateParticipantCrmData(array Srecords. Participant Sparticipant): voids...?* Uodates activitu CRi data* aparam arrausLeadInull.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnull*} Srecordspublic function updateActivityCrmData(array Srecords): void// Extract the records.[Slead, Saccount, Sopportunity, $contact, $stagel = $records:Cnocolvon - C+hic-sae+lindatoCnmhataPocolvenf).sstrateqy = sresolver->resolveroractivity slead, scontact, saccountif (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required. checking we don't create a mixed lead/account record.kell100% L2• Thu 14 May 15:26:58U AskJiminnyReportActivityServiceTest vcascadePipedrive SDK EvaluaActivity Stage DiscrerImport CRM Activity T+0 ..•Flows 5, 6: DURING the call ((between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)Flow 4: Can happen ANY TIME - betore, during, or atter the call (days/weeks/months later)Flow 4 Detalled ExplanationLocation: CrmActivitvServilce::uodateCrmData (line 89When it happens: Can be triggered at ANY time after an activity exists, including• Manual command execution: ActivitiesMatchCrmCl•CRM entity deletion: When a lead/contact/account/opportunitv is deleted from CRM via DeleteCrmEntitvTrait• Remote retry: CheckAndRetryRemoteMatch job when local search failsFlow breakdown:1. Triager points.• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the system•CheckAndRetryRemoteMatch - dispatched when local CRM search tails and remote search is needec2. ProcessMatchAct ivitvCrnData iob is dispatched with activity d• Job resets all CRM mappings on activity and participants (sets to null)Optionally switches CRM contiquration it fromConfiquration is providedCalls GrmictivitvService:..undatefrmhatal)• Service iterates through participants, pertorms CRM lookups (emall → phone → name → domainUodates particinant CRM data firstSelects best match trom all participantsCalls Activitv:.uodateActivitvCrmDatad with best match2 Kev difference from other flows.• Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)•Can switch CRM contiguration (lines 193-213)Supports remote search (calls CRM APl if $remoteSearch = true )•Runs in a database transaction for atomicity•Can he triadered manuallv hv admin commandcA Ulce cacec• Fixing incorrect CRM matches after the factRe-matching when CRM contiguration changesPo-matchina whon CPM ontitioc aro dolotodBulk tixing activities for a date rangePetrvina failed remote CPM lookunc• Your included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (84-D)SWE-16•0 1.WN Windsurf Teams26-24UTE.8io 4 spaces...
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PhostormINavicarecodeFV faVsco.js( #12077 on JY-20 PhostormINavicarecodeFV faVsco.js( #12077 on JY-20903-update_activity-stage-on....Proiect vUserinvitationdro.onp> D SetupintegrationCo kematchactviyoncrmoojectbetach.ong© ActivitiesMatchCrmCommand.php X> D WorkflowC) ActivitiocMatchCrmCon©) ACuVlyDeletecommanclass Acclvicleshacchurmcommana excenas commana© ActivityHardDeleteComoubulc tunccion nandled. 1nu© UpdateCrmData.php94()Ơ&a AutoloaDolavedComme(C Pockfillonnortunitvl IcaC RullbornCommandAhel(e) RullbornDinaCommandllChecked out IV.20902-undate activitv-ctade-on-onnortunitv-chande (26 minutes adol= custom.logscratch &.ison= laravel.logA SF jiminny@localhost]& HS_local [jiminny@localhost]& console [PROD]A console (EU]tiò accounts [EU]ii stages (EU]tid teams [EU]ImporbotkecoraingJoo.org© Activity.php x© FixActivitiesOpportunity.phg© Opportunity.php& console SlAGiNGclass Accvicy excenas model Imolemencs84 B169 M4 M 102 24 ^epacam bool senterroom true if participant is entering the room.false if we Just want to update some participa* epacam carbon|null senterlime if senterNow is true then this is the join time when the actual enter has occurrepublic function uodateOrCreateParticinantaarray Sdata.bool SenterRoom = true.?Carbon SenterTime = null,bool SnameMatchina = false.): Participant 1..3* Updates participant CRM data* @param arrayiLeadinuel,AccouncinuctUpporcunztuinuctconcact nuutstage null,string|null* Srecords* Qparam Participant Sparticipant participant the CRM data is associated withpublic function updateParticipantCrmData(array Srecords. Participant Sparticipant): voids...?* Uodates activitu CRi data* aparam arrausLeadInull.AccountnutOnnortunitulnull.Contactlnul7Staae /null.strinalnull*} Srecordspublic function updateActivityCrmData(array Srecords): void// Extract the records.[Slead, Saccount, Sopportunity, $contact, $stagel = $records:Cnocolvon - C+hic-sae+lindatoCnmhataPocolvenf).sstrateqy = sresolver->resolveroractivity slead, scontact, saccountif (Sstrategy == UpdateCrmDataByStrategy::Lead) {I/ Also update the parent activity if required. checking we don't create a mixed lead/account record.kell100% L2• Thu 14 May 15:26:58U AskJiminnyReportActivityServiceTest vcascadePipedrive SDK EvaluaActivity Stage DiscrerImport CRM Activity T+0 ..•Flows 5, 6: DURING the call ((between actual start time and actual end time)• Flow 3: AFTER the call ends (ConferenceCrmMatcherJob dispatched after meeting finishes)Flow 4: Can happen ANY TIME - betore, during, or atter the call (days/weeks/months later)Flow 4 Detalled ExplanationLocation: CrmActivitvServilce::uodateCrmData (line 89When it happens: Can be triggered at ANY time after an activity exists, including• Manual command execution: ActivitiesMatchCrmCl•CRM entity deletion: When a lead/contact/account/opportunitv is deleted from CRM via DeleteCrmEntitvTrait• Remote retry: CheckAndRetryRemoteMatch job when local search failsFlow breakdown:1. Triager points.• ActivitiesMatchCrmCommand - artisan command to bulk match CRM data for activities• DetachActivity0bject event - dispatched when CRM entities are deleted from the system•CheckAndRetryRemoteMatch - dispatched when local CRM search tails and remote search is needec2. ProcessMatchAct ivitvCrnData iob is dispatched with activity d• Job resets all CRM mappings on activity and participants (sets to null)Optionally switches CRM contiquration it fromConfiquration is providedCalls GrmictivitvService:..undatefrmhatal)• Service iterates through participants, pertorms CRM lookups (emall → phone → name → domainUodates particinant CRM data firstSelects best match trom all participantsCalls Activitv:.uodateActivitvCrmDatad with best match2 Kev difference from other flows.• Resets all CRM mappings first (lines 161-167 in MatchActivityCrmData)•Can switch CRM contiguration (lines 193-213)Supports remote search (calls CRM APl if $remoteSearch = true )•Runs in a database transaction for atomicity•Can he triadered manuallv hv admin commandcA Ulce cacec• Fixing incorrect CRM matches after the factRe-matching when CRM contiguration changesPo-matchina whon CPM ontitioc aro dolotodBulk tixing activities for a date rangePetrvina failed remote CPM lookunc• Your included weekly usage quota is exhausted. Purchase extra usage to continue using premium models. Quota resets May 17, 11:00Ask anvthina (84-D)SWE-16•0 1.WN Windsurf Teams26-24UTE.8io 4 spaces...
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faVsco.js – ActivitiesMatchCrmCommand.php
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SlackFileEditViewGoHistoryWindowHomeDMSActivityFil SlackFileEditViewGoHistoryWindowHomeDMSActivityFilesLaterMoreJiminny ...# general# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi.Direct messagesP. Galya Dimitrova5. Vasil VasilevR. Aneliya AngelovaStefka StoyanovaTodor StamatovMario Georgiev. Nikolay Ivanovdo James Graham "N2. Stoyan TanevR. Steliyan Georgiev&. Petko KashinskiLukas Kovalik y...l:: AppsToastJira CloudHelp$ 0lhl100% <8• Thu 14 May 15:26:58→Describe what you are looking forVasil VasilevMessagesAdd canvasO Files& Pins +ние имаме някаква история на сделката, имаме стейдж по време на импорта на активититоно тоя стейдж го ползваме само за това тьрсене в on demand (edited)преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insightsимаме дата на отваряне и затваряне на сделказащо да не сложим и един маркер кога се е променил стейджатака в таймлайна ще се вижда "развитието" на тая сделкаLukas Kovalik 2:45 PMхм ами то дали да го няма вечеVasil Vasilev 2:45 PMняма гоLukas Kovalik 2:46 PMняма дано ВЕ си го врьщас тази цел точноVasil Vasilev 2:47 PMзнам, проверих, преди да предложа на Галя да ги покажемвЪЗМоЖНоно явно не е направеноVasil Vasilev 3:04 PMв крайна сметка тоя метод Activity:updateActivityCrmData се вика само при подмяна на opportunity, нали така?Lukas Kovalik 3:05 PMгледам го сегаMessage Vasil Vasilev+...
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SlackFileEditViewGoHistoryWindowHomeDMSActivityFil SlackFileEditViewGoHistoryWindowHomeDMSActivityFilesLaterMoreJiminny ...# general# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi.Direct messagesP. Galya Dimitrova5. Vasil VasilevR. Aneliya AngelovaStefka StoyanovaTodor StamatovMario Georgiev. Nikolay Ivanovdo James Graham "N2. Stoyan TanevR. Steliyan Georgiev&. Petko KashinskiLukas Kovalik y...l:: AppsToastJira CloudHelp$ 0lhl100% <8• Thu 14 May 15:26:58→Describe what you are looking forVasil VasilevMessagesAdd canvasO Files& Pins +ние имаме някаква история на сделката, имаме стейдж по време на импорта на активититоно тоя стейдж го ползваме само за това тьрсене в on demand (edited)преди малко подхвърлих иначе на Галя идеята, дали да не ги покажем смените на стейджовете на сделките в deal insightsимаме дата на отваряне и затваряне на сделказащо да не сложим и един маркер кога се е променил стейджатака в таймлайна ще се вижда "развитието" на тая сделкаLukas Kovalik 2:45 PMхм ами то дали да го няма вечеVasil Vasilev 2:45 PMняма гоLukas Kovalik 2:46 PMняма дано ВЕ си го врьщас тази цел точноVasil Vasilev 2:47 PMзнам, проверих, преди да предложа на Галя да ги покажемвЪЗМоЖНоно явно не е направеноVasil Vasilev 3:04 PMв крайна сметка тоя метод Activity:updateActivityCrmData се вика само при подмяна на opportunity, нали така?Lukas Kovalik 3:05 PMгледам го сегаMessage Vasil Vasilev+...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
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<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
...
|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"#12077 on JY-20903-update_activity-stage-on…hange, menu","depth":5,"on_screen":true,"help_text":"Pull request #12077 exists for current branch JY-20903-update__activity-stage-on…hange","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'AskJiminnyReportActivityServiceTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Console\\Commands\\Activities;\n\nuse Illuminate\\Support\\Facades\\Validator;\nuse Jiminny\\Console\\Commands\\Command;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Team;\nuse Symfony\\Component\\Console\\Command\\Command as CommandAlias;\n\nclass ActivitiesMatchCrmCommand extends Command\n{\n protected $signature = 'activity:match-crm\n {--teamId=}\n {--from=}\n {--to=}\n {--activityId=}\n {--matchFromOtherCrm}\n {--remoteSearch}\n {--sync}\n ';\n\n public function handle(): int\n {\n $teamId = $this->option('teamId');\n $from = $this->option('from');\n $to = $this->option('to');\n $matchFromOtherCrm = $this->option('matchFromOtherCrm');\n $remoteSearch = $this->option('remoteSearch');\n $activityId = $this->option('activityId');\n\n $validator = Validator::make(\n [\n 'teamId' => $teamId,\n 'from' => $from,\n 'to' => $to,\n 'matchFromOtherCrm' => $matchFromOtherCrm,\n 'activityId' => $activityId,\n 'remoteSearch' => $remoteSearch,\n ],\n [\n 'teamId' => ['required_without:activityId', 'numeric', 'nullable'],\n 'from' => ['required_without:activityId', 'date', 'nullable'],\n 'to' => ['required_without:activityId', 'date', 'nullable'],\n 'matchFromOtherCrm' => ['required', 'boolean'],\n 'remoteSearch' => ['required', 'boolean'],\n 'activityId' => ['numeric', 'nullable'],\n ]\n );\n\n if ($validator->fails()) {\n $this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . ' found.');\n\n $activityIds = [$activity->getId()];\n } else {\n $team = Team::find($teamId);\n if ($team === null) {\n $this->error('Cannot find team.');\n\n return CommandAlias::FAILURE;\n }\n\n $this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);\n\n $activities = Activity::select('activities.id')\n ->join('users', 'activities.user_id', '=', 'users.id')\n ->where('users.team_id', '=', $team->getId())\n ->whereBetween('activities.created_at', [$from, $to]);\n if ($matchFromOtherCrm) {\n $activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());\n }\n\n $activityIds = $activities->pluck('id');\n\n $this->info('Found activities: ' . $activityIds->count());\n }\n\n if (! $this->confirm('Do you want to continue?')) {\n die();\n }\n\n foreach ($activityIds as $activityId) {\n $this->dispatch(\n new MatchActivityCrmData(\n activityId: (int) $activityId,\n fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,\n remoteSearch: $remoteSearch,\n )\n );\n }\n\n return CommandAlias::SUCCESS;\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Console\\Commands\\Activities;\n\nuse Illuminate\\Support\\Facades\\Validator;\nuse Jiminny\\Console\\Commands\\Command;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Team;\nuse Symfony\\Component\\Console\\Command\\Command as CommandAlias;\n\nclass ActivitiesMatchCrmCommand extends Command\n{\n protected $signature = 'activity:match-crm\n {--teamId=}\n {--from=}\n {--to=}\n {--activityId=}\n {--matchFromOtherCrm}\n {--remoteSearch}\n {--sync}\n ';\n\n public function handle(): int\n {\n $teamId = $this->option('teamId');\n $from = $this->option('from');\n $to = $this->option('to');\n $matchFromOtherCrm = $this->option('matchFromOtherCrm');\n $remoteSearch = $this->option('remoteSearch');\n $activityId = $this->option('activityId');\n\n $validator = Validator::make(\n [\n 'teamId' => $teamId,\n 'from' => $from,\n 'to' => $to,\n 'matchFromOtherCrm' => $matchFromOtherCrm,\n 'activityId' => $activityId,\n 'remoteSearch' => $remoteSearch,\n ],\n [\n 'teamId' => ['required_without:activityId', 'numeric', 'nullable'],\n 'from' => ['required_without:activityId', 'date', 'nullable'],\n 'to' => ['required_without:activityId', 'date', 'nullable'],\n 'matchFromOtherCrm' => ['required', 'boolean'],\n 'remoteSearch' => ['required', 'boolean'],\n 'activityId' => ['numeric', 'nullable'],\n ]\n );\n\n if ($validator->fails()) {\n $this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . ' found.');\n\n $activityIds = [$activity->getId()];\n } else {\n $team = Team::find($teamId);\n if ($team === null) {\n $this->error('Cannot find team.');\n\n return CommandAlias::FAILURE;\n }\n\n $this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);\n\n $activities = Activity::select('activities.id')\n ->join('users', 'activities.user_id', '=', 'users.id')\n ->where('users.team_id', '=', $team->getId())\n ->whereBetween('activities.created_at', [$from, $to]);\n if ($matchFromOtherCrm) {\n $activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());\n }\n\n $activityIds = $activities->pluck('id');\n\n $this->info('Found activities: ' . $activityIds->count());\n }\n\n if (! $this->confirm('Do you want to continue?')) {\n die();\n }\n\n foreach ($activityIds as $activityId) {\n $this->dispatch(\n new MatchActivityCrmData(\n activityId: (int) $activityId,\n fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,\n remoteSearch: $remoteSearch,\n )\n );\n }\n\n return CommandAlias::SUCCESS;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"169","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"102","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3415773864268944444
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7036744564300523324
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click
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accessibility
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NULL
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
...
|
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Connections","depth":5,"bounds":{"left":0.8081782,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"bounds":{"left":0.8234708,"top":0.019952115,"width":0.09208777,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9268617,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"bounds":{"left":0.9381649,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"bounds":{"left":0.96609044,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search 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Error","depth":4,"bounds":{"left":0.39361703,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.40093085,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Console\\Commands\\Activities;\n\nuse Illuminate\\Support\\Facades\\Validator;\nuse Jiminny\\Console\\Commands\\Command;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Team;\nuse Symfony\\Component\\Console\\Command\\Command as CommandAlias;\n\nclass ActivitiesMatchCrmCommand extends Command\n{\n protected $signature = 'activity:match-crm\n {--teamId=}\n {--from=}\n {--to=}\n {--activityId=}\n {--matchFromOtherCrm}\n {--remoteSearch}\n {--sync}\n ';\n\n public function handle(): int\n {\n $teamId = $this->option('teamId');\n $from = $this->option('from');\n $to = $this->option('to');\n $matchFromOtherCrm = $this->option('matchFromOtherCrm');\n $remoteSearch = $this->option('remoteSearch');\n $activityId = $this->option('activityId');\n\n $validator = Validator::make(\n [\n 'teamId' => $teamId,\n 'from' => $from,\n 'to' => $to,\n 'matchFromOtherCrm' => $matchFromOtherCrm,\n 'activityId' => $activityId,\n 'remoteSearch' => $remoteSearch,\n ],\n [\n 'teamId' => ['required_without:activityId', 'numeric', 'nullable'],\n 'from' => ['required_without:activityId', 'date', 'nullable'],\n 'to' => ['required_without:activityId', 'date', 'nullable'],\n 'matchFromOtherCrm' => ['required', 'boolean'],\n 'remoteSearch' => ['required', 'boolean'],\n 'activityId' => ['numeric', 'nullable'],\n ]\n );\n\n if ($validator->fails()) {\n $this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . ' found.');\n\n $activityIds = [$activity->getId()];\n } else {\n $team = Team::find($teamId);\n if ($team === null) {\n $this->error('Cannot find team.');\n\n return CommandAlias::FAILURE;\n }\n\n $this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);\n\n $activities = Activity::select('activities.id')\n ->join('users', 'activities.user_id', '=', 'users.id')\n ->where('users.team_id', '=', $team->getId())\n ->whereBetween('activities.created_at', [$from, $to]);\n if ($matchFromOtherCrm) {\n $activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());\n }\n\n $activityIds = $activities->pluck('id');\n\n $this->info('Found activities: ' . $activityIds->count());\n }\n\n if (! $this->confirm('Do you want to continue?')) {\n die();\n }\n\n foreach ($activityIds as $activityId) {\n $this->dispatch(\n new MatchActivityCrmData(\n activityId: (int) $activityId,\n fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,\n remoteSearch: $remoteSearch,\n )\n );\n }\n\n return CommandAlias::SUCCESS;\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Console\\Commands\\Activities;\n\nuse Illuminate\\Support\\Facades\\Validator;\nuse Jiminny\\Console\\Commands\\Command;\nuse Jiminny\\Jobs\\Crm\\MatchActivityCrmData;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Team;\nuse Symfony\\Component\\Console\\Command\\Command as CommandAlias;\n\nclass ActivitiesMatchCrmCommand extends Command\n{\n protected $signature = 'activity:match-crm\n {--teamId=}\n {--from=}\n {--to=}\n {--activityId=}\n {--matchFromOtherCrm}\n {--remoteSearch}\n {--sync}\n ';\n\n public function handle(): int\n {\n $teamId = $this->option('teamId');\n $from = $this->option('from');\n $to = $this->option('to');\n $matchFromOtherCrm = $this->option('matchFromOtherCrm');\n $remoteSearch = $this->option('remoteSearch');\n $activityId = $this->option('activityId');\n\n $validator = Validator::make(\n [\n 'teamId' => $teamId,\n 'from' => $from,\n 'to' => $to,\n 'matchFromOtherCrm' => $matchFromOtherCrm,\n 'activityId' => $activityId,\n 'remoteSearch' => $remoteSearch,\n ],\n [\n 'teamId' => ['required_without:activityId', 'numeric', 'nullable'],\n 'from' => ['required_without:activityId', 'date', 'nullable'],\n 'to' => ['required_without:activityId', 'date', 'nullable'],\n 'matchFromOtherCrm' => ['required', 'boolean'],\n 'remoteSearch' => ['required', 'boolean'],\n 'activityId' => ['numeric', 'nullable'],\n ]\n );\n\n if ($validator->fails()) {\n $this->error('Validation failed:');\n $this->output->block($validator->errors()->all());\n\n return CommandAlias::FAILURE;\n }\n\n if ($activityId) {\n $activity = Activity::find((int) $activityId);\n if ($activity === null) {\n $this->error('Cannot find activity.');\n\n return CommandAlias::FAILURE;\n }\n $team = $activity->getTeam();\n $this->info($activity->getTitle() . ' found.');\n\n $activityIds = [$activity->getId()];\n } else {\n $team = Team::find($teamId);\n if ($team === null) {\n $this->error('Cannot find team.');\n\n return CommandAlias::FAILURE;\n }\n\n $this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);\n\n $activities = Activity::select('activities.id')\n ->join('users', 'activities.user_id', '=', 'users.id')\n ->where('users.team_id', '=', $team->getId())\n ->whereBetween('activities.created_at', [$from, $to]);\n if ($matchFromOtherCrm) {\n $activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());\n }\n\n $activityIds = $activities->pluck('id');\n\n $this->info('Found activities: ' . $activityIds->count());\n }\n\n if (! $this->confirm('Do you want to continue?')) {\n die();\n }\n\n foreach ($activityIds as $activityId) {\n $this->dispatch(\n new MatchActivityCrmData(\n activityId: (int) $activityId,\n fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,\n remoteSearch: $remoteSearch,\n )\n );\n }\n\n return CommandAlias::SUCCESS;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync 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changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.6665558,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"169","depth":4,"bounds":{"left":0.6765292,"top":0.12529927,"width":0.011968086,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.69049203,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"102","depth":4,"bounds":{"left":0.70046544,"top":0.12529927,"width":0.011968086,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.7144282,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.7240692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73138297,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3415773864268944444
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7036744564300523324
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click
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accessibility
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NULL
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Console\Commands\Activities;
use Illuminate\Support\Facades\Validator;
use Jiminny\Console\Commands\Command;
use Jiminny\Jobs\Crm\MatchActivityCrmData;
use Jiminny\Models\Activity;
use Jiminny\Models\Team;
use Symfony\Component\Console\Command\Command as CommandAlias;
class ActivitiesMatchCrmCommand extends Command
{
protected $signature = 'activity:match-crm
{--teamId=}
{--from=}
{--to=}
{--activityId=}
{--matchFromOtherCrm}
{--remoteSearch}
{--sync}
';
public function handle(): int
{
$teamId = $this->option('teamId');
$from = $this->option('from');
$to = $this->option('to');
$matchFromOtherCrm = $this->option('matchFromOtherCrm');
$remoteSearch = $this->option('remoteSearch');
$activityId = $this->option('activityId');
$validator = Validator::make(
[
'teamId' => $teamId,
'from' => $from,
'to' => $to,
'matchFromOtherCrm' => $matchFromOtherCrm,
'activityId' => $activityId,
'remoteSearch' => $remoteSearch,
],
[
'teamId' => ['required_without:activityId', 'numeric', 'nullable'],
'from' => ['required_without:activityId', 'date', 'nullable'],
'to' => ['required_without:activityId', 'date', 'nullable'],
'matchFromOtherCrm' => ['required', 'boolean'],
'remoteSearch' => ['required', 'boolean'],
'activityId' => ['numeric', 'nullable'],
]
);
if ($validator->fails()) {
$this->error('Validation failed:');
$this->output->block($validator->errors()->all());
return CommandAlias::FAILURE;
}
if ($activityId) {
$activity = Activity::find((int) $activityId);
if ($activity === null) {
$this->error('Cannot find activity.');
return CommandAlias::FAILURE;
}
$team = $activity->getTeam();
$this->info($activity->getTitle() . ' found.');
$activityIds = [$activity->getId()];
} else {
$team = Team::find($teamId);
if ($team === null) {
$this->error('Cannot find team.');
return CommandAlias::FAILURE;
}
$this->info($team->getName() . ' | matching activities from ' . $from . ' to ' . $to);
$activities = Activity::select('activities.id')
->join('users', 'activities.user_id', '=', 'users.id')
->where('users.team_id', '=', $team->getId())
->whereBetween('activities.created_at', [$from, $to]);
if ($matchFromOtherCrm) {
$activities->where('activities.crm_configuration_id', '!=', $team->getCrmConfigurationId());
}
$activityIds = $activities->pluck('id');
$this->info('Found activities: ' . $activityIds->count());
}
if (! $this->confirm('Do you want to continue?')) {
die();
}
foreach ($activityIds as $activityId) {
$this->dispatch(
new MatchActivityCrmData(
activityId: (int) $activityId,
fromConfiguration: $matchFromOtherCrm ? $team->getCrmConfiguration() : null,
remoteSearch: $remoteSearch,
)
);
}
return CommandAlias::SUCCESS;
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
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faVsco.js – MatchActivityCrmData.php
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
...
|
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Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","depth":4,"bounds":{"left":0.122340426,"top":0.031923383,"width":0.2855718,"height":0.9680766},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Jobs\\Crm;\n\nuse Exception;\nuse Illuminate\\Contracts\\Queue\\ShouldBeUnique;\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Database\\Connection;\nuse Illuminate\\Queue\\InteractsWithQueue;\nuse Illuminate\\Queue\\SerializesModels;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Repositories\\ActivityRepository;\nuse Jiminny\\Services\\Crm\\CrmActivityService;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This 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Highlighted Error","depth":4,"bounds":{"left":0.7240692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73138297,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
...
|
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0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Jobs\\Crm;\n\nuse Exception;\nuse Illuminate\\Contracts\\Queue\\ShouldBeUnique;\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Database\\Connection;\nuse Illuminate\\Queue\\InteractsWithQueue;\nuse Illuminate\\Queue\\SerializesModels;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Repositories\\ActivityRepository;\nuse Jiminny\\Services\\Crm\\CrmActivityService;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"169","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"102","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
...
|
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0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Jobs\\Crm;\n\nuse Exception;\nuse Illuminate\\Contracts\\Queue\\ShouldBeUnique;\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Database\\Connection;\nuse Illuminate\\Queue\\InteractsWithQueue;\nuse Illuminate\\Queue\\SerializesModels;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Repositories\\ActivityRepository;\nuse Jiminny\\Services\\Crm\\CrmActivityService;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"169","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"102","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
...
|
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Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Jobs\\Crm;\n\nuse Exception;\nuse Illuminate\\Contracts\\Queue\\ShouldBeUnique;\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Database\\Connection;\nuse Illuminate\\Queue\\InteractsWithQueue;\nuse Illuminate\\Queue\\SerializesModels;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Repositories\\ActivityRepository;\nuse Jiminny\\Services\\Crm\\CrmActivityService;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function 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Highlighted Error","depth":4,"bounds":{"left":0.7240692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73138297,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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AskJiminnyReportActivityServiceTest
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"8","depth":4,"bounds":{"left":0.38397607,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.39361703,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.40093085,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Jobs\\Crm;\n\nuse Exception;\nuse Illuminate\\Contracts\\Queue\\ShouldBeUnique;\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Database\\Connection;\nuse Illuminate\\Queue\\InteractsWithQueue;\nuse Illuminate\\Queue\\SerializesModels;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Repositories\\ActivityRepository;\nuse Jiminny\\Services\\Crm\\CrmActivityService;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Jobs\\Crm;\n\nuse Exception;\nuse Illuminate\\Contracts\\Queue\\ShouldBeUnique;\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Database\\Connection;\nuse Illuminate\\Queue\\InteractsWithQueue;\nuse Illuminate\\Queue\\SerializesModels;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Repositories\\ActivityRepository;\nuse Jiminny\\Services\\Crm\\CrmActivityService;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.6665558,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"169","depth":4,"bounds":{"left":0.6765292,"top":0.12529927,"width":0.011968086,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.69049203,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"102","depth":4,"bounds":{"left":0.70046544,"top":0.12529927,"width":0.011968086,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"4","depth":4,"bounds":{"left":0.7144282,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"}]...
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Project: faVsco.js, menu
#12077 on JY-20903-update Project: faVsco.js, menu
#12077 on JY-20903-update_activity-stage-on…hange, menu
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AskJiminnyReportActivityServiceTest
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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